Account Lead (C&B Lead)

We, Adecco Vietnam, are the world’s largest staffing firm. In a nutshell, we’re experts in recruitment and providing world-class payroll and staffing solutions with more than 33,000 passionate employees in 5,000+ branches across 60 countries and territories worldwide.

We're looking for Account Lead position, who is responsible for liaising with Local Authorities, suppliers, clients and other Depts., other team members, Associates:

• Client’s end-to-end service solutions (contract (after sales), invoice, payment, collection, issue management…)
• Ensure the accuracy and correct of data input
• In charge of generalizing data and do the Daily, Weekly and Monthly Sales reports 
• Be able to communicate efficiently with clients and issue the appropriate solutions when problems arise
• Perform variety of administrative tasks as requested by the branch.
• Maintain excellent business relationship with clients.

Job Responsibilities

C&B Execution

• In charge of Social insurances declaration on Social Insurance system, following by related paperwork preparation & filling
• Provide details of Premium Health Insurance package to employees and support employees in reimbursement
• Update Master Record timely and accurately
• Register PIT code and dependent for employees to Tax Authority
• Making data for process monthly payroll reports including prepare time attendance records, data-changed and incomes incurred, to prepare pay slip and send to employees.
• Involved in annual year-end tax finalization. To generate tax finalization form for clients and to provide resolution to any related queries.
• Answer employees’ inquiries related to payroll, state insurance and contracts

People & Performance Development 

• Follow all the organization's activities comply with relevant Acts, legal demands and ethical standards.
• Follow the planned execution of individuals KPI to achieve individual goals and revenue.
• Participate in performance reviews are undertaken regularly by Manager.
• Understand in regards to job opportunities and personal development and cross train in all areas of Adecco business lines.
• Attend all meetings, training sessions as requested by Managers.
• Work cooperatively with all colleagues to meet company target

Business Delivery 

• Follow the organizational performance against planned objectives and targets; set appropriate plans in place to rectify any shortfalls.
• Ensure all business performance reports - daily, weekly, monthly, quarterly and annual reviews are completed in a timely manner as requested to review business and record results and plans. 
• Follow compliance with company’s Core Values and Country’s statutory requirements. Maintain highest level of integrity and confidentiality.
• Represent the organization image and ensure the quality of services render to the clients and employees.
• Follow set service delivery targets/objectives/key performance indicators/critical business standards
• Follow implemented necessary actions to ensure that performance levels and objectives and met.     
• Manage all facets of the daily operations to ensure operational commitment and successful implementation of predetermined strategies and goals

Experience requirements

• 3+ years in relevant fields, 2 years in similar capability.
• Management of 3-5 employees in department.
• Excellent in Excell, Microsoft Office.
• Customer oriented, good negotiation skills.
• Good Organisational & Administrative skills.
• Good Communication skills (wirtten and verbal)

Education requirements

• Degree in related fields.

Your Benefits

• Working in one of the global leading firms in recruitment, payroll and staffing with professional & dynamic environment.
• Annual performance bonus.
• Training courses to develop your competence.
• Collective activities (Team building, Company’s events – 20/10, Halloween, X’mas...) organized by the Company.
• Mobile phone allowance.
• Premium Insurance for yourself.