Junior Reports Coordinator

MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Medilaw is an established premier international provider of independent medical opinions and specialist services, serving insurers, private and government employers, self-insured companies, and the legal profession.

We are seeking an enthusiastic and driven individual to join our team. This is a fantastic opportunity for someone seeking to work within a dynamic and growing organisation. 

Reporting to the Quality Assurance Team Leader, you will play a pivotal role in ensuring our team continues to offer a professional and quality service. Responsibilities will vary and may involve supporting the broader operational team to help ensure the smooth running of day to day operations.

Key responsibilities will include but are not limited to:

• Undertaking quality reviews and proof reading of IME reports and products
• Establishing and maintaining effective relationships with consultants and other key stakeholders
• Liaising with Consultants and other relevant stakeholders as necessary to resolve report queries
• Ensuring end to end from transcription to finalisation of reports is completed on time and meets all customer SLA’s. 
• Respond to incoming inquiries regarding report status
• Coordination of further reports (Supplementary/clarification and superseding requests)

To be successful for this role you will have:

• Experience working in a similar position or in a medical/insurance related practice (desirable)
• Exceptional attention to detail
• Experience in typing of medical reports (desirable)
• Excellent verbal, written and interpersonal communication skills
• A warm personal approach which is positive, empathetic, helpful and able to work within a confidential environment
• Strong organisational and prioritisation skills, while maintaining flexibility
• Computer literacy, with proficiency in Microsoft Office (Word/Excel/PowerPoint)

If you would like to have a confidential and informal chat with Cassie Butcher, our Talent Acquisition contact. Her number is 0437 079 112 or [email protected] REF9680H

Why join us?

• Corporate benefits including Discounted Health Insurance/Gym Memberships & Travel Perks (Car Hire & Hotel), Novated Leasing, Salary Packaging, Employment Assistance Program, Paid Parental Leave & Purchased Leave.
• Employee Referral Program – Be rewarded for successfully recommending great talent.
• Thorough induction, ongoing mentorship & tailored professional development plan. Career progression pathways being part of the broader MedHealth group of businesses.

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.