JOB DETAILS

Customer Service Assistant

CompanyAlphabe Insight Inc
LocationHouston
Work ModeOn Site
PostedApril 22, 2026
About The Company
Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
About the Role

Company Description

At Swift7 Consultants, we are committed to connecting top-tier talent with dynamic opportunities that foster long-term growth and success. Our team values professionalism, innovation, and a client-focused approach. We partner with leading organizations to build high-performing teams, and we take pride in cultivating environments where individuals can thrive and develop their careers.

Job Description

We are seeking a detail-oriented and motivated Customer Service Assistant to join our dynamic team in Houston. In this role, you will serve as a key point of contact for clients, ensuring a seamless and positive experience through efficient communication and support. This position offers an excellent opportunity to build a strong foundation in customer relations within a professional environment.

Responsibilities

  • Provide prompt and professional assistance to clients via phone, email, and in-person interactions
  • Handle inquiries, resolve concerns, and ensure customer satisfaction at every touchpoint
  • Maintain accurate records of customer interactions and transactions
  • Coordinate with internal departments to address client needs effectively
  • Support administrative tasks related to customer service operations
  • Uphold company standards of professionalism and service quality

Qualifications

  • Strong communication and interpersonal skills
  • Excellent organizational and time-management abilities
  • Ability to multitask and work efficiently in a fast-paced environment
  • Problem-solving mindset with attention to detail
  • Professional demeanor and a customer-focused attitude
  • Basic proficiency in office software and systems

Additional Information

  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Ongoing training and skill development programs
  • Supportive and collaborative work environment
  • Exposure to diverse business operations and client interactions
Key Skills
Customer serviceCommunicationInterpersonal skillsOrganizational skillsTime managementMultitaskingProblem-solvingAttention to detailOffice softwareAdministrative support
Categories
Customer Service & SupportAdministrativeConsulting
Benefits
Competitive salary packageProfessional growth opportunitiesCareer advancementOngoing trainingSkill development programs
Job Information
📋Core Responsibilities
The Customer Service Assistant will serve as a primary point of contact for clients, managing inquiries and resolving concerns via phone, email, and in-person interactions. They are also responsible for maintaining accurate records and coordinating with internal departments to ensure high-quality service.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
2
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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