Human Resources Administrator/Reception

Description

The Human Resources Administrator supports the Human Resources department with a primary focus on employee benefits administration and recruiting assistance. This position also serves as the main point of contact at the front desk, managing the reception area, answering the phone, and greeting visitors. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced, confidential environment.

Key Responsibilities:
Benefits Administration

• Assist with new hire benefits enrollment and conduct benefits orientation.
• Serve as the first point of contact for employee benefits questions.
• Help administer open enrollment processes.
• Maintain accurate and up-to-date benefits records. Reconcile benefits records to payroll records.

Recruitment Support

• Post job openings on internal and external job boards.
• Coordinate interview schedules between candidates and hiring managers.
• Conduct pre-employment processes.
• Execute onboarding activities including document collection and orientation.
• Track applicant status, recruitment metrics, and maintain recruiting documentation.

Reception & Front Desk Duties

• Greet and direct visitors, vendors, and employees courteously and professionally.
• Answer and route phone calls and respond to general inquiries.
• Maintain a clean and welcoming reception area.
• Monitor visitor logs and issue visitor badges per company protocols.

General Human Resources Support

• Maintain employee files and ensure confidentiality of Human Resources records.
• Hands-on employee event coordination.
• Support compliance initiatives and documentation.
• Administrator for Paylocity HRIS.
• Perform additional Human Resources administrative tasks as assigned.

Requirements

Qualifications:

• Associate’s degree in Human Resources, Business Administration, or related field required; Human Resources certification preferred (ex. PHR).
• 3+ years of administrative or Human Resources support experience, preferably in benefits and recruiting.
• Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle confidential information with discretion.
• Proficient in Microsoft Office (Word, Excel, Outlook) and experience with HRIS or applicant tracking systems is a plus.

Work Environment:

• Position is based at the main reception desk in a manufacturing office environment.
• Regular interaction with employees, vendors, and guests.
• Occasional need to move or lift office supplies (up to 25 lbs).

Benefits:

We offer a competitive & market salary and a comprehensive benefits package including health insurance, dental, vision, life insurance, STD, LTD, 401(k), profit sharing. Riverdale Mills is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. Employment is conditioned upon successful completion of a background check and upon having the appropriate legal right to work. 

About Us:

Riverdale Mills Corporation is one of the largest manufacturers of galvanized and PVC coated welded wire mesh in the world. A privately held company based in Northbridge, MA. Riverdale Mills specializes in the design and manufacturing of commercial, industrial and consumer wire products, tools and accessories for the marine, aquaculture, security, and construction and farming industries. The company’s exemplary quality and manufacturing expertise is known worldwide.