JOB DETAILS
District Manager
CompanyDAIRY QUEEN
LocationWichita Falls
Work ModeOn Site
PostedApril 23, 2026
About The Company
Here at the DQ® system, we believe that HAPPY TASTES GOOD®.
Our first location opened in Joliet, Illinois, 80 years ago. Since then we’ve grown to more than 7,000 DQ® locations in the U.S., Canada and 22 other countries.
Our restaurants offer a variety of sweet treats and crave-worthy eats that hold a special place in the hearts and minds of fans of all ages, including our signature BLIZZARD® Treat.
Guided by our vision to become the world’s favorite quick-service restaurant, we’re proud of the multinational company culture we’ve built while maintaining a small community feel. Our hardworking employees believe in our mission of creating positive memories for all who touch DQ.
Headquartered in Minneapolis, Minnesota, with offices in Canada and Singapore, our corporate employees support our independent franchisees from our corporate offices and field locations around the world.
Giving back
Since 1984, the DQ system has raised more than $154 million to support Children’s Miracle Network Hospitals® in the U.S., and the Children’s Miracle Network Member Hospitals® in Canada. Every time fans and franchisees donate to these causes, every dollar stays in the community to support the local children’s hospital.
Through our corporate giving initiative, DQ Cares, we provide employees time paid time off to volunteer in their communities.
Careers
If you believe in creating happy smiles, lasting memories and unforgettable moments, we want to hear from you. To learn more about DAIRY QUEEN® careers, visit dairyqueen.com/us-en/Company/Careers/.
Franchise opportunities
To become part of our sweet success and explore franchising opportunities, visit us at dairyqueenfranchising.com.
Ownership
The DQ brand, along with the ORANGE JULIUS® brand, is privately owned by Berkshire Hathaway Inc., a company owned by the legendary investor, Warren Buffet.
Read our Social Media Community Guidelines: http://bit.ly/DQSocialCommunityGuidelines
About the Role
Description
Oversees entire restaurant operations, including financial performance, product production, inventory, personnel, sales, and marketing for multiple restaurant locations. Ensures restaurants are operated within operational guidelines established by owner and franchisor. Essential job functions include, but are not limited to:
- Oversees and manages all areas of multi-unit restaurants and makes final decisions on matters of importance.
- Time management skills are necessary and good communication skills to communicate with their Director of Operation and managers daily.
- Ensures that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant.
- Responsible for the development and achievement of the restaurant's game plan by working with their Director of Operation.
- Ensures guest service in all areas meets company standards.
- Ensures GM or store Manager responds to customer complaints, taking prompt and appropriate action to resolve problems and to ensure customer satisfaction is maintained.
- Ensures GM or store Manager works with local chamber and schools to increase restaurant sales.
- Trains GM or store Manager to staff, train and develop assistant managers and hourly employees through orientations, ongoing feedback, the establishment of performance expectations and by conducting performance reviews.
- Responsible for effective management schedules and ensures that all restaurant locations are properly staffed for all day parts and sales volumes.
- Manages multi-unit restaurants P & L to optimize manageable profit, controls COGS, Labor, and Controllables (semi-fixed expenses). Performs other duties and responsibilities as requested by DO.
Additional Responsibilities:
- Oversees the management of the entire operation of each of the restaurants through the development and growth of staff, sales and profitability to meet goals established in location's game plan.
- Ensures each of the restaurants are in accordance with established company standards, policies and procedures.
- Assists in the success of each of the restaurants by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness.
- Maintains a positive working relationship with each of the restaurants management and team members to foster and promote a cooperative and pleasant working climate which will be conducive to maximize employee morale, productivity and efficiency.
Key Skills
Multi-unit managementFinancial performance managementP&L managementStaff training and developmentInventory managementCustomer serviceCommunication skillsTime managementPerformance reviewsOperational guidelinesSales growthMarketingSchedulingConflict resolutionQuality control
Categories
Management & LeadershipFood & BeverageHospitalityRetailCustomer Service & Support
Job Information
📋Core Responsibilities
The District Manager oversees the daily operations, financial performance, and personnel management of multiple restaurant locations. They are responsible for ensuring company standards are met, optimizing profitability, and developing the management team.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
35258
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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