Construction Operations Assistant

Description

About ElkStone

ElkStone is changing the way people think about construction. We believe in building with purpose—focused on quality, integrity, and long-term relationships with both our clients and our team. Based in Colorado, we specialize in residential basement finishing and custom design-build projects, including remodel work throughout the home (basements, kitchens, bathrooms and more).

We’re growing—and we’re looking for people who want to grow with us.

Learn more: elkstonebasements.com

ElkStone is looking for a reliable, organized, and people-focused Construction Operations Assistant for our New Markets Division to join our growing team. In this role, you’ll help keep projects moving from contract to completion by supporting job setup, permitting, invoicing, customer communication, and day-to-day coordination across teams.

This is a great opportunity for someone who enjoys variety, takes pride in being detail-oriented, and likes solving problems. The ideal candidate thrives in a fast-paced environment, communicates clearly, and brings a strong sense of ownership, professionalism, and teamwork. You’ll work closely with Project Managers, Sales, leadership, field teams, vendors, and customers to help make sure nothing falls through the cracks.

What You’ll Do

• Help process new contracts and keep job records accurate and organized.
• Prepare project documentation and maintain job folders.
• Submit, track, and pay for construction permits.
• Keep contractor licenses up to date and monitor regulatory changes.
• Support engineer letters and 811 request tracking.
• Assist Project Managers with calendar updates, sub changes, change orders, final invoices, and office support.
• Communicate with internal teams, subcontractors, and vendors to resolve work order and invoice issues.
• Run budget reports and pricing analysis for management.
• Collect and track subcontractor paperwork, including insurance certificates.
• Help with invoicing questions, payment links, and troubleshooting.
• Maintain clear documentation of project activity and follow-through.
• Support customer communication and help escalate concerns when needed.
• Contribute ideas that help improve processes and team efficiency.
• Pitch in on other admin tasks and support basic operations and sales functions as needed.
• Schedule and track internal team meetings.
• Cross-train in basic operations functions to provide coverage and support across the team.

What We Value

• We value professionalism, teamwork, honesty, and accountability. We also expect all team members to protect confidential information and follow company policies, procedures, and safety guidelines.

Requirements

What You Bring

• 2+ years of experience in customer service, administration, or operations in a fast-paced environment (construction or remodeling experience is a plus).
• Excellent verbal and written communication skills with a professional, warm phone presence.
• Strong attention to detail, organizational skills, and the ability to manage multiple tasks simultaneously.
• Comfortable learning new systems and processes and using internal resources to solve problems.
• A collaborative team player who takes ownership, follows through, and supports others.
• Ability to read and interpret construction drawings and design documents, with general construction knowledge (how residential structures are built) considered a plus.
• High computer literacy, especially with web-based systems.
• Exceptional soft skills, including clear communication, active listening, organization, adaptability, punctuality, attention to detail, and self-motivation.

Compensation & Benefits

• Competitive pay based on experience
• 2 weeks paid vacation (3 weeks after 5 years)
• 8 paid holidays
• Company-subsidized health insurance (vision & dental optional)
• 401(k) with 4% company match
• Company-provided laptop

Schedule

• Monday-Friday 8-5
• Hybrid position with some work-from-home for the right candidate, after training is complete.

Why Join ElkStone?

At ElkStone, we combine craftsmanship and innovation to create remarkable remodeling experiences for our clients. Our Market Expansion team is at the heart of that mission—building strong relationships, supporting homeowners, field staff, and the sales team through every stage of the project in new market areas.

Ready to join a team that values craftsmanship, communication, and community? Apply today—we’d love to connect.