Information Technology Supervisor 2

What You Will Do:

Team Leadership

• You will lead and mentor a team of IT professionals, providing technical guidance and performance coaching.
• You will manage staffing levels, including recruitment, onboarding, and workload distribution.
• You will foster a culture of continuous learning by identifying training needs and professional development opportunities.

Operations & Project Management

• You will manage the end-to-end lifecycle of departmental projects, from initial scoping to final deployment.
• You will enforce Service Level Agreements (SLAs) to maintain high standards of internal customer support.
• You will lead the response to critical system outages and perform comprehensive root-cause analysis.

Strategy & Finance

• You will collaborate with senior leadership to align IT initiatives with broader business goals.
• You will monitor departmental budgets and authorize the procurement of hardware and software assets.
• You will manage vendor relationships and negotiate service contracts to ensure cost-effectiveness.

Governance & Security

• You will develop and implement Standard Operating Procedures (SOPs) to streamline IT workflows.
• You will ensure organizational compliance with data privacy regulations and cybersecurity protocols.
• You will oversee the IT asset management program, tracking the inventory from deployment to retirement.

6 1/2 years (78 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting; 6 months exp. in performing project management functions as defined in series purpose.

-Or completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following:advanced-level computer programming language (for example, COBOL, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, Pacbase, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, or Visual Studio), logic-based mathematics, data base concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, or RDMS), computer systems analysis & design, & basic data processing concepts; additional 4 1/2 years (54 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting.; 6 mos. exp. in performing project management functions as defined in series purpose.

-Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Information Technology