JOB DETAILS
Patient Services Representative (FT; 40hrs/wk) - Temple Physicians Inc, Rockledge
CompanyTemple University Health System
LocationPhiladelphia
Work ModeOn Site
PostedApril 23, 2026
About The Company
At Temple Health, more is how excellence is defined.
Temple Health is a Philadelphia-based academic health system redefining what’s possible in advanced patient care. Through clinical innovation, pioneering research, and world-class education, Temple is transforming complex medical challenges into real-world solutions—delivering more answers, more options, and more possibilities for patients.
Powered by more than 1,700 physicians, researchers and scientists across Temple University Hospital, the Lewis Katz School of Medicine and Fox Chase Cancer Center, Temple accelerates the translation of scientific discovery into practical therapies, united by a shared commitment to advancing medicine and expanding what patients can expect from their care.
Temple’s depth of expertise enables outcomes once thought impossible—more specialized expertise, more innovation, and more opportunities to expect what’s next in medicine.
It Takes Temple Health.
About the Role
Responsible for completing the preregistration, re-registration and/or re-verification processes following department procedures using identified technology and appropriate registration/billing systems. In addition, responsible to accurately identity, verify, and document insurance coverage for scheduled services utilizing all available electronic and manual sources. Requires daily communication with patients/caregivers, schedulers and insurance companies via telephone in order to obtain accurate demographic, insurance, referring provider and patient liability information. Performs all front desk functions in addition to handling all scheduling functions. Answers phones, greets patients and family members in a warm and welcoming manner and works as part of a team to provide a good patient experience. This role requires a calm, rational demeanor; effective job performance; and ability to multitask in hectic, high-pressured, emotionally charged situations. Customer service is a key component of all duties.
Education
High School Diploma or Equivalent Required
Experience
2 years experience in a secretarial or clerical/general office position Required
1 year experience in a healthcare setting Required
Licenses
Education
High School Diploma or Equivalent Required
Experience
2 years experience in a secretarial or clerical/general office position Required
1 year experience in a healthcare setting Required
Licenses
Key Skills
Patient RegistrationInsurance VerificationMedical Billing SystemsCustomer ServiceSchedulingData EntryClerical SupportTelephone CommunicationMultitaskingConflict ResolutionDocumentation
Categories
HealthcareCustomer Service & SupportAdministrative
Job Information
📋Core Responsibilities
The representative is responsible for patient preregistration, insurance verification, and managing front desk operations. They must handle scheduling, answer phones, and provide a welcoming experience for patients and their families.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
5674
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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