JOB DETAILS

Spa Massage Therapist

CompanyBoardwalk IG Management LLC
LocationYountville
Work ModeOn Site
PostedApril 24, 2026
About The Company
Like Napa Valley itself, Estate Yountville is a place of exquisite contrasts. Refined, yet relaxed. Expansive, yet intimate. Elevated and exclusive, yet welcoming and friendly. Set on 22 lush acres in Yountville, the most coveted location in Napa, The Estate offers prime access to the best of this world-renowned region—which extends beyond wine, and ventures deeper than cuisine. It presents opportunities to witness artisans at the pinnacle of their craft, to indulge in your passions, and to explore new pursuits, all while forging stronger connections. Here, among the incomparable natural landscape, you’ll discover something more than a resort, but a community unto itself. Connected by winding paths, The Estate features 192 refined guest rooms divided between both ends of the property, a private vineyard, two pools, a spa with 12 treatment rooms and suites, as well as event spaces totaling more than 55,000 square feet—the most extensive in all of Napa Valley. The Estate’s culinary experiences offer complementary contrasts as well, blending Northern California’s bounty with European flair at our restaurants—the Italian-inspired Bottega, the Spanish-influenced Coqueta, and Ottimo, where you can dine, try wines, and procure provisions for whatever’s next. It's a different kind of wine country escape, a sanctuary that can serve as a foundation for your Napa adventures—or as the focus of them. Where a sense of exploration and discovery abounds, curated experiences await, and the best of Napa is quite literally just steps away. At The Estate, there’s always good reason to raise your glass.
About the Role

SPA MASSAGE THERAPIST 

Yountville, CA


Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!

 

JOB SUMMARY: 

 

The Massage Therapist is responsible for delivering exceptional massage and body treatments in accordance with The Spa at Estate Yountville’s service standards.

Reporting to the Lead Massage Therapist and Spa Supervisor, with oversight from the Spa Director, this role provides personalized treatments, supports retail performance, and maintains treatment room standards to ensure a consistent and elevated guest experience.


ESSENTIAL JOB RESPONSIBILITIES


Perform all massage and body treatments in accordance with the Spa Treatment Menu and Massage Therapist Protocol Manual.
  • Customize treatments based on guest needs, health considerations, contraindications, and feedback.
  • Maintain knowledge of anatomy, physiology, and therapeutic massage techniques.
  • Deliver consistent, high-quality treatments aligned with luxury spa standards.
  • Conduct thorough guest consultations and maintain accurate treatment documentation.
  • Recommend appropriate enhancements, home care products, and follow-up services.
  • Adhere to scheduled treatment times and professional shift standards.
  • Maintain cleanliness, organization, and sanitation of treatment rooms in accordance with state regulations.
  • Properly disinfect tools and equipment following all sanitation requirements.
  • Restock treatment rooms and notify leadership of inventory needs.
  • Support retail operations by maintaining product knowledge and meeting established performance goals.
  • Attend scheduled trainings and participate in ongoing education.
  • Address guest concerns professionally and escalate service recovery needs to leadership when appropriate.
  • Perform additional duties as assigned to support spa operations.

 

SERVICE STANDARDS 

  • Uphold Estate Yountville’s luxury service standards and Forbes expectations in all guest interactions.
  • Deliver personalized service with professionalism and attention to detail
  • Maintain consistent treatment flow, draping standards, consultation protocols, and closing procedures.\
  • Ensure daily treatment room readiness, including sanitation, lighting, equipment functionality, and overall presentation
  • Support performance standards including rebooking, enhancement capture, and guest satisfaction.
  • Maintain professionalism and composure in high-pressure situations.
  • Foster a respectful and cooperative team environment aligned with Estate values.


REQUIRED QUALIFICATIONS

 

  • Active and current Massage Therapy License in good standing.
  • Completion of state-required massage therapy training hours
  • Previous spa or luxury hospitality experience preferred.
  • Strong knowledge of anatomy, physiology, contraindications, and therapeutic massage techniques.
  • Excellent communication and guest service skills.
  • Strong organizational skills and attention to detail.
  • Ability to work independently while following established protocols.
  • Commitment to maintaining licensure and continuing education.


REQUIRED QUALIFICATIONS

  • Ability to stand and perform treatments for extended periods. 
  • Ability to lift, carry, and move professional equipment and supplies as needed. 
  • Comfortable working in an environment with essential oils and treatment aromas. 
  • Ability to maintain focus and professionalism in a fast-paced hospitality setting.  


Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) 

https://www.theestateyountville.com/



 



Key Skills
Massage therapyBody treatmentsAnatomyPhysiologyTherapeutic massageGuest consultationSanitationRetail performanceCustomer serviceProfessionalismAttention to detailTime managementInventory managementCommunication skills
Categories
HospitalityCustomer Service & Support
Job Information
📋Core Responsibilities
The Massage Therapist is responsible for delivering high-quality, personalized massage and body treatments in accordance with luxury spa standards. They must also maintain treatment room cleanliness, manage inventory, and support retail performance to ensure an elevated guest experience.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
96
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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