Sales Support Administrator

Company Description
We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable Mobility, Connectivity and Technology solutions. We support our customers with a range of products and services to meet their needs.
Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.
This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.
Job Description
The role of Sales Support Administrator is important to us. The sales support admin will assist our sales team to ensure they can focus on sales and productivity maximising opportunity.
- Lead profiling
- Add customers details to our CRM
- Profile meters
- Upload supporting documentation
- Add to lead tracker
- Sales Support
- Manage incoming requests or queries to our sales support mailbox.
- Quality and compliance checks of contract documentation, ensuring supplier standards are met.
- Assist the sales department post-sale, liaising with suppliers/partners ensuring contract will go live.
- Resolve sales rejection and queries.
- Generate customer contracts when required.
- Produce site lists when required.
- Support sales team/management in their day-to-day sales processes.
- Work with the Sales Coordinator to maintain CRM System ensuring all data is accurate.
- Data entry of billing data when required.
- Marketing
- Sending campaigns/mailers when required.
Qualifications
- A minimum of 12-months admin experience in a high-volume desk-based business to business or sales support role.
- Previous experience of working for an energy supplier or broker is desired
- Competent in using Microsoft Office applications, particularly Excel and Outlook.
- Able to adapt to change, responding well to delays or unexpected demands.
- Excellent verbal and written communication skills.
- Self-motivated.
- Good at working as part of a team.
- Excellent attention to detail.
Additional Information
- A friendly culture that mirrors our proposition to our customers.
- A fast-growing organisation that defines itself as being agile and innovative.
- A drive for continuous improvement, which you will be empowered to get behind from day one.
- A commitment to building a working environment that values inclusivity, innovation, agility, and drive.
#OH
Diversity, Equality & Inclusion at Radius
Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.
We also offer:
- Global Female Health Policy & Female Health Champions
- Pregnancy Loss and Fertility Treatment Policies
- Endometriosis Friendly Employer (UK)
- Women-focused gym & female health events
- Mental Health First Aiders
- Disability Confident Committed Employer (Level 1)
- Race at Work Charter signatory
- Proud sponsor of Crewe Pride (4 years running) and Cheshire Pride Awards Corporate Supporter 2025
- Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
- Give as you earn scheme (payroll giving) and match funding
Next Steps
If you feel we are a good match for each other, you can apply online now!
If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected]
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
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