JOB DETAILS
General Manager
CompanyPostino WineCafe
LocationTempe
Work ModeOn Site
PostedApril 24, 2026
About The Company
It’s all in the details - inspiring yet familiar surroundings, high quality, approachable wines and fresh, colorful bruschetta boards built for sharing. We’re on a mission to make sure every moment shared within the space of our four walls is one that leaves you feeling dang good.
Our secret sauce is simple. It's our people. Yep, people.
Our teams are stacked with talented, genuine people and they attract the most awesome, authentic guests through our doors.
It started with a simple vision to create a place where we could all come together and connect. So was born Postino - "Postman" in Italian, as we made our home in a vacant, 1940's brick post office located in Phoenix, AZ. We've thoughtfully brought the spirit of our little post office to new communities, and we're honored day in and day out to share our energy with your energy, coming together to make the community a more connected and meaningful place.
We are seeking individuals who relentlessly pursue excellence and desire to exceed expectations! For more info, visit: https://careers.postinowinecafe.com/
About the Role
Description
WHO WE ARE
We are a restaurant group that thrives on creating authentic and inspiring experiences for the communities we serve. Through the contributions of countless incredible people, past and present, we’re headed to the moon with a simple mission — to make people feel good. While no one on the team is quite like the other, it’s our common values that keep us united.
- Be Authentic and Humble
- Act with Integrity
- Bring Good Energy
- Achieve as a Team
- Get Extraordinary Results
- Inspire with Hospitality
ABOUT THE GENERAL MANAGER ROLE
As a General Manager your goal is to achieve desired company results with guests, employees, and financials through company aligned objectives and processes.
TO BE SUCCESSFUL YOU MUST
- Coach, develop, and engineer high-performing store leadership teams.
- Attract, retain, and grow talent across all levels, conducting performance reviews and assessing hourly team potential.
- Foster engagement through open communication, cultural alignment, recognition, and team-building initiatives.
- Lead effective store communication and ensure smooth adoption of change initiatives.
- Uphold and coach teams to consistently deliver an exceptional guest experience.
- Drive operational excellence by holding teams accountable to brand standards, systems, and execution.
- Strategically identify and resolve store-specific challenges through cross-functional partnerships.
- Own full P&L accountability — analyze results, build action plans, and drive sustained profitability.
- Utilize scorecards and business insights to identify trends, opportunities, and improve performance.
- Collaborate with ADs and the Lab to address local store needs and optimize operations.
- Promote the brand through local marketing, community presence, and targeted partnerships.
BENEFITS TO ENJOY
- Medical with company contribution
- Vision and Dental Insurance
- Vacation and earned paid sick time
- 401K with company match
- Flexible Spending and Dependent Care Accounts
- Teledoc Services for all team members
- Long Term Disability, Life Insurance, and AD&D
- Paid Parental Leave
- Meal Discounts and Perks
- Thanksgiving and Christmas off
- Mental Wellness and Life Event Management programs
- Fitness Program Discount
- Opportunities to give your feedback and let your voice be heard
- Company appreciation events and parties
- Anniversary recognition and rewards
Requirements
- The position requires 1 year of full-service restaurant General Manager experience or 3-5 years of service industry management experience. Internal candidates must be in good standing and free of performance issues within a 1-year time-period. Combined work experience and education will be considered in decisions.
- Bachelor’s or Associate’s degree in Hospitality, Management, or Business preferred.
- Servsafe and Responsible Alcohol Service Certifications are required
Key Skills
Team leadershipP&L managementOperational excellenceTalent developmentPerformance managementGuest experienceConflict resolutionStrategic planningLocal marketingCommunicationChange managementBusiness analysisStaff retentionHospitality managementAccountability
Categories
HospitalityFood & BeverageManagement & LeadershipRetail
Benefits
Medical insuranceVision insuranceDental insuranceVacation timePaid sick time401k with company matchFlexible spending accountsDependent care accountsTeledoc servicesLong term disabilityLife insuranceAD&D insurancePaid parental leaveMeal discountsMental wellness programsFitness program discount
Job Information
📋Core Responsibilities
The General Manager is responsible for achieving company objectives by leading store operations, managing P&L, and driving profitability. They must also coach and develop high-performing teams while ensuring an exceptional guest experience.
📋Job Type
full time
💰Salary Range
$80,000 - $90,000
📊Experience Level
2-5
💼Company Size
414
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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