JOB DETAILS
On-Site Administrative Assistant
CompanyCadden Community Management
LocationUnited States
Work ModeOn Site
PostedApril 24, 2026
About The Company
Cadden Community Management is the recognized leader among association management firms in the Tucson and surrounding areas.
Cadden Community Management has enjoyed over 20 years of success in the association management industry. Today, the company is responsible for maintaining and increasing property values of homes in approximately 200 communities in Tucson, Green Valley and Sierra Vista.
Our staff is a strong team, dedicated to providing exceptional customer service. We will provide that service with integrity, continued education and unwavering commitment to individual growth as industry practitioners for the ultimate benefit of our clients.
“Cadden Community Management is at the top of the list for courtesy, responsiveness, and knowledge.”
– BOB SEMPLE, Monterra Hills Homeowners’ Association
About the Role
Description
On-Site Administrative Assistant
Cadden Community Management
Green Valley AZ | Full-Time | On-Site
Salary
$45,000/ yr
Job Summary
Cadden Community Management is seeking a professional, detail-oriented On-Site Community Support Specialist / Administrative Assistant to support the daily operations of a homeowners association community. This role serves as the front line for resident interaction, administrative coordination, and office organization.
The ideal candidate is highly organized, customer-service driven, and confident managing multiple priorities in a fast-paced, on-site environment.
Key Responsibilities
Resident & Customer Service Support
- Serve as the primary point of contact for homeowners, residents, and vendors
- Respond to phone calls, emails, and in-person inquiries professionally and promptly
- Assist residents with questions related to their community, accounts, and requests
- Support positive community relationships through responsive, solution-oriented service
Administrative & Office Support
- Provide administrative support to the Community Manager and on-site team
- Maintain organized electronic and physical records for the association
- Assist with preparing meeting materials, notices, and correspondence
- Coordinate scheduling, appointments, and on-site activities
HOA Operations Support
- Process and track homeowner requests, architectural submissions, and work orders
- Assist with compliance tracking and documentation
- Support billing inquiries and coordination with accounting as needed
- Ensure accurate data entry and recordkeeping in management systems
Systems & Technology
- Utilize CRM and property management software (Vantaca or similar systems)
- Maintain accurate, real-time updates on homeowner communications and tasks
- Learn and adapt to new systems and processes as needed
Community Engagement & Relationship Building
- Serve as a professional and approachable point of contact for homeowners and board members
- Build and maintain positive working relationships within the assigned community
- Represent Cadden Community Management by consistently upholding core values through responsiveness, professionalism, and follow-through in all community interactions
- Support a culture of accountability, clear communication, and service excellence
Requirements
Qualifications
- 1–3 years of administrative, customer service, or office support experience
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Proficient in Microsoft Office (Outlook, Word, Excel)
- Comfortable learning new software systems (experience with CRM or property management software is a plus)
- Professional demeanor with strong customer service focus
Preferred Experience
- HOA, property management, or real estate experience
- Experience working in an on-site or front office environment
- Familiarity with homeowner communications and community operations
Benefits
- Medical, Dental, Vision Plans
- Pet Insurance
- Supplemental Insurance (Short-Term Disability, Life, etc.)
- Paid Time Off (PTO)
- Paid Bereavement Leave
- Military Leave
- Jury Duty Pay
- Community Service / Volunteer Paid Days
- Costco Membership
- Employee Recognition Program
Why Join Cadden?
- Be part of a company focused on service excellence and community impact
- Work directly with residents and make a visible difference in the community
- Join a team that values accountability, adaptability, and engagement
Key Skills
Administrative supportCustomer serviceData entryRecordkeepingCommunicationOrganizational skillsMultitaskingMicrosoft OfficeOutlookWordExcelCRM softwareProperty management softwareProblem solvingProfessionalism
Categories
AdministrativeCustomer Service & SupportManagement & Leadership
Benefits
MedicalDentalVision PlansPet InsuranceSupplemental InsurancePaid Time OffPaid Bereavement LeaveMilitary LeaveJury Duty PayCommunity Service Paid DaysCostco MembershipEmployee Recognition Program
Job Information
📋Core Responsibilities
The Administrative Assistant serves as the primary point of contact for residents and vendors while managing daily office operations. Responsibilities include maintaining records, preparing meeting materials, and supporting the Community Manager with HOA compliance and documentation.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
56
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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