JOB DETAILS
Service Writer
CompanyCurtis Lane Holdings LLC
LocationKernersville
Work ModeOn Site
PostedApril 24, 2026
About The Company
Curtis Lane Equipment is an authorized Bobcat® dealer serving North Carolina, Virginia, and Delaware with 10 full-service locations. We offer sales, rental, parts, and service of all Bobcat machines. We realize that it is our job to make your uptime more efficient and it is our mission to provide our customers with outstanding service. From the initial sales consultation to the lifetime care of your machine, our knowledgeable and experienced staff strive to provide industry leading customer service to ensure long, reliable equipment performance. We continuously seek to achieve long-term customer satisfaction by providing the highest quality commercial construction and agricultural products, a quick service response, and value-added products and services that will keep you working, worry free.
About the Role
Description
We need your education, experience and skills to complete our team! When you join our team, you will receive competitive pay, benefits after 90 days, weekends off, paid holidays, paid time off, employee discounts and more!
RESPONSIBILITIES:
- Generate service revenue
- Schedule and track timely repairs for rental and customer equipment
- Coordinate work schedules and maintain proper accounting of service technician productivity
- Effectively delegate tasks and responsibilities
- Give clear concise direction w/expectations
- Enforce a clean and orderly work environment in the shop and yard
- Promote and enforce company policies
- Promote teamwork between departments and throughout the organization
- Efficient and responsible use of email and management system
- Maintain an organized electronic filing system
- Proficiency with OEM information systems
- Has a good understanding of product maintenance requirements and typical repairs
Requirements
- Minimum of 1 year service and maintenance experience
- Effective communication skills – both written and oral
- Good conflict resolution skills
- An understanding of business management
Key Skills
Service revenue generationEquipment schedulingRepair trackingTeam coordinationTask delegationConflict resolutionBusiness managementElectronic filingOEM information systemsProduct maintenanceCommunication skillsPolicy enforcement
Categories
Customer Service & SupportTradesManagement & LeadershipLogisticsAdministrative
Benefits
Competitive payBenefits after 90 daysWeekends offPaid holidaysPaid time offEmployee discounts
Job Information
📋Core Responsibilities
The Service Writer is responsible for generating service revenue and scheduling timely repairs for rental and customer equipment. They must also coordinate work schedules, manage technician productivity, and ensure a clean and orderly shop environment.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
23
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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