JOB DETAILS

Concierge Supervisor

CompanyHotel Terra & Teton Mountain Lodge, a Noble House Hotel
LocationUnited States
Work ModeOn Site
PostedApril 25, 2026
About The Company
Hotel Terra Jackson Hole is a modern boutique hotel located at the base of Jackson Hole Mountain Resort. Indulge in upscale amenities at our award-winning, AAA Four-Diamond 132-room hotel where breathtaking mountain scenery sets the backdrop for your outdoor adventures. About Noble House Hotels & Resorts We are a curated collection of one-of-a-kind hotels, resorts, and adventures. Over the last 35+ years, our hand-selected portfolio of experience-driven hotels and resorts has continued to deliver the unexpected. Centered within destinations worthy of every bucket list and layered with unique amenities that inspire adventure, our properties are known for creating unforgettable travel experiences. This is our passion. And while each property is meticulously designed to reflect its own local culture, infusing every layer with the Noble House Hotels & Resorts culture is equally important. It is what makes us who we are and allows our team to provide service.
About the Role

Description

Nestled right at the base of Jackson Hole Mountain Resort in Teton Village, a few miles from Grand Teton National Park and Yellowstone National Park, our 4-diamond hotels attract guests from around the world. Check out our top-rated restaurant, Spa and join our entrepreneurial, fun-spirited seasonal and year-round team!


The Job

The Concierge Supervisor position handles supervision of the Concierge Staff under the Front Office Manager and will also be responsible for maintaining correspondence with local vendors. In addition, as Lead Concierge, the Candidate will provide training, create literature, and handle day to day activities of the Concierge Desk by communicating and arranging third party activities, transportation, and dining requests, among other duties.


The Offer

In return we offer our new Concierge Supervisor:

  • Competitive Medical Benefits Package and 401(k)
  • Competitive Wages and Flexible Schedules
  • Complimentary Fitness Center Access, Bus Pass, and Employee Shift Meal
  • Discounts at our Spas, Spur Restaurant & Bar, and Retail Stores
  • Discounts on Noble House Hotels & Resorts Room Rates
  • Discounts on Ski Passes
  • Shared Transferable Ski Pass
  • Onsite Ski-in, Ski-out, and Ski Storage

Requirements

Requirements

To be successful as our new Concierge Supervisor you:

  • Extensive knowledge of local businesses, area attractions, and community events.
  • Are eager to learn and take pride in your work.
  • Are reliable, have a flexible mind-set and like to smile.
  • Have prior administrative experience.


Hotel Terra and Teton Mountain Lodge is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, get creative and make decisions without too many corporate SOPs. They tend to be goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not one-size-fits-all. And neither are our people.


Live and work in a beautiful place with endless opportunities for world class recreation. Apply today!


Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of Hotel Terra & Teton Mountain Lodge, including those set out in the employee handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification and addition as deemed necessary by Hotel Terra & Teton Mountain Lodge. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by Supervisors, Managers or other Hotel Terra & Teton Mountain Lodge officials.

Key Skills
Concierge servicesStaff supervisionAdministrative supportVendor managementTrainingCommunicationCustomer serviceEvent coordinationLocal area knowledgeProblem solving
Categories
HospitalityManagement & LeadershipCustomer Service & SupportAdministrative
Benefits
Medical benefits package401(k)Competitive wagesFlexible schedulesFitness center accessBus passEmployee shift meal discountsSpa discountsRestaurant and bar discountsRetail store discountsHotel room rate discountsSki pass discountsShared transferable ski passOnsite ski-in, ski-out, and ski storage
Job Information
📋Core Responsibilities
The Concierge Supervisor manages the concierge staff and maintains relationships with local vendors to ensure high-quality guest services. They are responsible for training staff, creating informational literature, and overseeing daily desk operations including transportation and dining arrangements.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
20
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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