Case Aide - Home Care Services

Ability360 continues a 40-year tradition of offering and promoting programs to empower people with all disabilities to take personal responsibility so that they may achieve or continue independent lifestyles within the community.

Ability360 is a 501 (c)(3) non-profit corporation. Through its comprehensive programs, Ability360 touches the lives of individuals with disabilities and addresses the disability concerns of their family members, co-workers and employers.

Ability360 has offices in Phoenix, Mesa, Glendale, Coolidge, and Tucson, and provides services throughout Maricopa, Pima, Pinal, and Gila Counties.

About us: Ability360 provides high-quality, person-centered, non-medical home care services to AHCCCS/ALTCS/DDD-eligible members in their homes.

Position Summary:

We’re seeking a full time Case Aide for the Home Care Services team at our Mesa office. The Case Aide will assist HCS Supervisors with caseload management. This position will generally work in the office from 8:00 am to 5:00 pm Monday to Friday.

Key Responsibilities:

• Provide staffing support when Supervisors are in the field.
• Cover caseloads when Supervisors are out sick or on leave.
• Respond to emails and calls when Supervisors are in the field.
• Collect and upload Habilitation forms.
• Request Person Centered Service Plans from health plans.
• Assist with PCA (caregiver) compliance.
• Support supervisor home visit scheduling.
• Verify signatures on time cards.
• Additional duties as required.

Qualifications:

• 1+ year of experience in home care administrative operations.
• Knowledge and experience with Microsoft Office, creating reports, and analyzing data tables in Excel.
• Strong interpersonal skills are essential.
• Excellent oral and written communication skills.

Ability360's Affirmative Action Policy:

Ability360 abides by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, protected veteran status, disability, or national origin. Moreover, these regulations require that Ability360 take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. Further, Ability360 will not discriminate against any employee or applicant on the basis of any protected status under federal and Arizona law, including Title VII of the Civil Rights Act of 1964, as amended, the Age Discrimination and Employment Act, State Executive Order No. 75-5, the Rehabilitation Act of 1973, as amended, and the Americans with Disabilities Act. When applying for a job and being considered for employment, applicants are given a form prescribed by the US Department of Labor Office for Contract Compliance Programs (OFCCP) asking him or her to voluntarily disclose whether he or she has a disability. Applicants may complete this form understanding that the information on it is kept separate from their application materials or any subsequent personnel file. The information is for statistical purposes only as required by Federal law. An applicant who completes the form is not guaranteed a job or any special preference for a job.

Reasonable Accommodation:

Any employee, whether full or part-time, who requests a workplace modification or an alteration in policies, practices or procedures for purposes of providing an accommodation based on disability and performing the essential functions of the job is accommodated pursuant to Title I of the Americans with Disabilities Act.

Ability360 is Fragrance Free Facility.