JOB DETAILS

Pharmacy Tech

CompanyHeritage Health - Idaho
LocationCoeur D'Alene
Work ModeOn Site
PostedApril 28, 2026
About The Company
Heritage Health is North Idaho’s premier provider of integrated medical, dental and behavioral health services. Our amazing care teams deliver world-class healthcare utilizing a patient directed, community focused approach. Providing high quality, affordable healthcare from the heart is our passion. About Us: Heritage Health has proudly served North Idaho since 1985 under the names of Lake City Health and Dirne Health Centers, Inc. Heritage Health is a private, non-profit 501(C)(3)charitable organization operating under the name of Dirne Health Centers, Inc. Heritage Health is governed by board of directors, the majority of whom are active patients at our centers. This structure, combined with our non-profit status allows Heritage Health to be responsive first and foremost to the needs of our patients and not corporate shareholders. Our culture, pricing, hours of operation, services, locations and strategic direction are set by people who rely on us for their healthcare needs. This refreshing and unique structure is what sets us apart from the other profit focused healthcare organizations in our area. We truly are a community owned and operated resource.
About the Role

Description

The Pharmacy Technician will provide integrated support to patients and healthcare providers in a community health center setting, ensuring the delivery of continuous pharmacy services. This position requires collaboration within a multidisciplinary team to enhance patient care and promote effective medication management. The role may be located at any of the Heritage Health locations, including in-house community pharmacies.

The Minimum Qualifications:

· Licensed as a Certified Pharmacy Technician in the State of Idaho is preferred, or must apply and successfully receive a license before the start date of employment.

· Experience with electronic health records and third-party billing preferred.

· Familiarity with the 340B Drug Pricing Program preferred.

· Vaccine administration certification preferred.

Requirements

Your Essential Duties:

· Assists in all aspects of processing prescription refill requests and prior authorizations by following established protocols.

· Plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service to patients, providers, and pharmacies.

· Accurately enters data into pharmacy and health center software systems and processes prescriptions to be dispensed as applicable.

· Assists with inventory management.

· Completes accurate reconstitution of pharmaceutical drugs and any necessary calculations.

· Regular and predictable attendance is an essential function of this position.

· Performs miscellaneous job-related duties as assigned.


Your Success Factors

· Advanced computer skills required.

· Ability to navigate through different Electronic Record platforms and computer systems.

· Strong typing and data entry skills with attention to accuracy and detail.

· Proficiency in Microsoft Office Suite: Outlook, Word, Excel, etc.

· Basic Life Support (BLS).

· Medical terminology and accurate spelling required.

· Strong dedication to follow-through and closed-loop communication.

· Ability to work both independently and in a team environment.

· Demonstrates analytical and problem-solving skills.

· Ability to multi-task in fast-paced work environment.

· Ability to collaborate and communicate throughout interdisciplinary teams.



Job Overview


Working Conditions: Work is normally performed in a typical interior clinic work environment in a pharmacy or office building. Work may be demanding and chaotic at times. May be exposed to patient population that will present a variety of contagious diseases, physical injuries and emotional states of mind.


Physical/Mental Requirements:

• Extended periods of standing at a desk and working on a computer.

• Frequent walking between different areas of the Pharmacy, such as dispensing counter, storage areas, pharmacy shelves.

• Ability to safely and accurately manage inventory on shelves of varying heights, requiring bending, reaching, and stretching.

• May lift up to 15 pounds at times.

• Must be able to access and navigate various departments of a given location.

• Must be able to complete tasks in a noisy or stressful environment.

• Must be able to adhere to process protocol.


Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues.

Key Skills
Pharmacy operationsData entryPrescription processingInventory managementCustomer serviceElectronic health recordsMedical terminologyVaccine administrationMicrosoft Office SuiteBasic Life SupportAnalytical skillsProblem-solvingMulti-taskingCommunicationAttention to detail340B Drug Pricing Program
Categories
HealthcareCustomer Service & SupportAdministrative
Job Information
📋Core Responsibilities
The Pharmacy Technician provides integrated support to patients and healthcare providers by processing prescriptions and managing inventory. They also ensure high patient satisfaction through effective communication and accurate data entry within the health center software.
📋Job Type
full time
💰Salary Range
$22 - $32
📊Experience Level
0-2
💼Company Size
197
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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