Platform Business Analyst - French Speaker

About Us

WTW is an award-winning advisory, broking, and solutions company that supports clients worldwide in transforming risk into opportunities for growth. With a rich insurance heritage dating back to 1828, from the Titanic in 1912 to the Moon Buggy in 1971, WTW brings deep industry expertise and longstanding experience. Our WTW Regional Delivery Center, based in the heart of Lisbon, brings together a strong global team of more than 400 colleagues who deliver operational excellence every day through innovation and streamlined, efficient solutions.

The Opportunity

Together we transform tomorrow. In "Corporate Risk and Broking", we support companies in effective risk and insurance management. Considering the client's corporate goals, we develop robust and economical strategies to mitigate risks, transferring them to insurers.

The CRB Platform Business Analyst is responsible for supporting WTW Global Tools roll out for French business stakeholders, especially the Broking Platform and Risk Intelligence Central. This role is pivotal in helping stakeholders resolve issues and maximize the utility of these platforms while actively working on business requirements for new features and enhancements.

Key responsibilities include:

• Stakeholder Support: Collaborate with French business stakeholders to understand their needs and challenges related to the Global Tools, especially the Broking Platform and Risk Intelligence Central.
• Problem Solving: Assist in identifying and resolving issues that arise within the platforms, ensuring smooth operations.
• Business Requirements: Gather, document, and analyze business requirements for new features and enhancements, ensuring alignment with stakeholder needs.
• Tool Administration: Support the administration of the CRB tools, managing user access and permissions as necessary.
• Reporting and MI Access: Facilitate access to reporting and management information (MI), ensuring stakeholders can leverage data effectively for decision-making.
• Support adoption of the tools:  via creation and animation of training, community mobilization and any actions to accompany users is their daily adoption.