Sr. Specialist, Customer Acquisition (Outbound)

Job Title:

Sr. Specialist, Customer Acquisition (Outbound)

Job Description

The Senior Specialist, Customer Acquisition is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or upselling through outbound prospecting. This role is responsible for effectively articulating the value of products or services to customers and drive sales closure.

JOB RESPONSIBILITIES

Outbound Prospecting & Pipeline Generation

• Proactively identify, research, and engage target accounts through cold calls, emails, LinkedIn, and other outbound channels.
• Build and manage a consistent pipeline of qualified opportunities from outbound efforts.
• Develop and execute strategic outreach campaigns tailored to specific industries, personas, and use cases.
• Leverage tools (e.g., CRM, sales engagement platforms, data providers) to source and prioritize leads.

Sales Execution & Performance

• Own the full outbound sales cycle from initial outreach to deal closure.
• Consistently meet or exceed KPIs including outreach volume, meetings booked, pipeline generated, and revenue targets.
• Run structured discovery calls to uncover pain points, decision processes, and buying criteria.
• Deliver compelling product positioning and handle objections effectively in early-stage conversations.

Account-Based Selling & Strategy

• Build account plans for high-value prospects and multi-thread within organizations.
• Identify key stakeholders and decision-makers, crafting personalized engagement strategies.
• Continuously refine messaging based on market feedback and campaign performance.

Collaboration & Feedback

• Partner with marketing on outbound campaigns, messaging, and lead quality.
• Provide feedback on target segments, ICP refinement, and competitive insights.
• Work closely with product and leadership teams to relay market signals from outbound efforts.

Market Intelligence & Continuous Improvement

• Stay up to date on industry trends, competitor offerings, and emerging customer needs.
• Experiment with new outreach techniques, messaging angles, and tools to improve conversion rates.
• Maintain disciplined CRM hygiene and accurate pipeline forecasting.

Location:

SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2

Language Requirements:

English (Required)

Time Type:

Full time