JOB DETAILS
Enrollment and Outreach Specialist
CompanyBerkshire County Head Start
LocationPittsfield
Work ModeOn Site
PostedApril 28, 2026
About The Company
Berkshire County Head Start Child Development Program, Inc. is the largest childcare program in Berkshire County providing a high-quality, preschool experience for over 200 children ages 2.9 to 5 years old. With both classroom-based and home-based options, our program goes far beyond basic childcare, it fosters school readiness, social-emotional growth, and family well-being in a nurturing, inclusive environment.
Guided by our mission to empower children and families, we strive to break the cycle of poverty through education, comprehensive support services, and community partnerships.
Conveniently located in Pittsfield, Great Barrington, and North Adams, we are dedicated to giving every child a strong start and every family a brighter future.
About the Role
Description
Position Overview
We are seeking a dynamic and community-driven Enrollment & Outreach Specialist to support our full enrollment initiatives through strategic recruitment, outreach, and family engagement efforts. This role plays a critical part in ensuring program accessibility and compliance with Head Start Program Performance Standards and Department of Early Education & Care (EEC) regulations.
The ideal candidate is passionate about connecting families to resources, building community partnerships, and promoting program services. This position also serves as the program’s SNAP Outreach Partner, helping families access benefits that support long-term stability.
Key Responsibilities
Recruitment & Outreach
- Plan and participate in community outreach events to recruit eligible children and families
- Develop and implement recruitment strategies to maintain full enrollment and reduce vacancies
- Build and maintain partnerships with community organizations, schools, and service providers
- Represent the program at events, fairs, and forums to increase visibility
- Analyze community needs and demographics to inform outreach strategies
- Collaborate with internal teams to track, measure, and improve outreach effectiveness
Enrollment & Intake Support
- Assist with family intake and application processes
- Support documentation collection and eligibility determination
- Maintain accurate data in enrollment systems (e.g., CCFA)
- Monitor enrollment status and help minimize vacancies
- Ensure compliance with ERSEA requirements and program policies
SNAP Outreach & Family Support
- Serve as the program’s SNAP Outreach Partner
- Assist families with SNAP applications and benefit maintenance
- Provide guidance on eligibility and connect families to additional resources
Data Tracking & Compliance
- Track recruitment, outreach, and enrollment activities
- Maintain accurate records and support reporting requirements
- Ensure compliance with Head Start ERSEA standards
- Provide regular updates on enrollment trends and progress
Collaboration & Program Support
- Work closely with education, family support, and leadership teams
- Participate in meetings, trainings, and planning initiatives
- Contribute to continuous improvement efforts
Requirements
Qualifications
- Associate’s or Bachelor’s degree in Human Services, Social Work, Early Childhood Education, or related field (preferred)
- Experience in outreach, recruitment, or family services (required)
- Knowledge of Head Start and ERSEA processes (preferred)
- Strong communication, organizational, and interpersonal skills
- Ability to build relationships with diverse communities
- Experience working with underserved populations
- Bilingual (Spanish/English) preferred
- Availability for evening/weekend events
- Reliable transportation and ability to travel between sites
Key Skills
Community OutreachRecruitmentFamily EngagementCase ManagementData TrackingComplianceCommunicationInterpersonal SkillsOrganizational SkillsRelationship BuildingSNAP Application AssistanceProgram Coordination
Categories
Social ServicesEducationAdministrativeCustomer Service & Support
Job Information
📋Core Responsibilities
The Enrollment and Outreach Specialist will lead recruitment and outreach efforts to maintain full program enrollment while ensuring compliance with Head Start and EEC regulations. The role also involves assisting families with SNAP applications and building partnerships with community organizations.
📋Job Type
full time
💰Salary Range
$20 - $26
📊Experience Level
2-5
💼Company Size
37
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →
You'll be redirected to
the company's application page