Parts Support Specialist
Description
Mercedes-Benz | Luxury & Hospitality | Launch a career in parts operations!
The parts department doesn’t get the spotlight — but nothing moves without it. Every repair that gets done, every van that leaves on time, every technician who stays productive depends on a parts team that’s organized, accurate, and fast. If you’re someone who takes pride in doing the behind-the-scenes work that makes everything else possible, we want to meet you.
We’re building the parts support team for a brand-new operation, and we’re filling multiple full-time roles. No automotive parts experience required — we will train the right people. What we can’t teach is work ethic, attention to detail, and a hospitality mindset. Bring those, and we’ll build the rest together.
ABOUT MERCEDES-BENZ VAN CENTER OF VANCOUVER
The Mercedes-Benz Van Center of Vancouver is a brand-new, dedicated Sprinter Van Center opening in August 2026 in the heart of the Vancouver/Portland metro area. We are not just another dealership — we are a purpose-built facility focused exclusively on Mercedes-Benz Sprinter vans, serving businesses, commercial fleets, adventure enthusiasts, and hospitality partners across the Pacific Northwest.
This is a rare ground-floor opportunity. You won’t be inheriting someone else’s culture or fitting into an existing mold — you’ll be helping to build it. At our Van Center, hospitality is a core value, not a department. Every team member plays a role in delivering an experience that is warm, professional, and genuinely different from anything in our market.
ROLES WE’RE FILLING
• Parts Counterperson — Internal | First point of contact for service technicians needing parts. You pull the right part, get it to the right tech, and keep the shop moving without delays
• Parts Shipping & Receiving | Receive, verify, and log incoming inventory. Process outbound orders accurately and on time. You are the gatekeeper of what comes in and what goes out
• Parts Inventory & Stocker | Maintain accurate bin locations, stock incoming parts, conduct cycle counts, and keep the parts room organized so everything is exactly where it should be
WHAT YOU’LL DO
• Pull and deliver parts to technicians at the counter and on the shop floor quickly and accurately
• Receive incoming shipments — verify against purchase orders, log discrepancies, and stock to correct bin locations
• Process outbound orders and returns, ensuring proper documentation and packaging
• Maintain bin accuracy and parts room organization to support a fast-moving service department
• Conduct regular cycle counts and assist with periodic physical inventory
• Monitor and flag low-stock items to the parts manager before they become a problem
• Support the parts team with daily tasks to keep operations running smoothly
• Uphold the cleanliness, organization, and presentation standards of the parts department at all times
WHAT WE’RE LOOKING FOR
• 2+ years of experience in a customer service, hospitality, retail, or warehouse role — automotive experience is a plus but not required
• Strong work ethic — you show up on time, stay engaged, and take ownership of your work
• Sharp attention to detail — parts accuracy directly affects technician productivity and guest satisfaction
• Comfortable in a fast-paced, team-oriented environment where priorities can shift quickly
• Organized and process-driven — you like systems, follow procedures, and keep things tidy
• Friendly and professional — you’ll interact with technicians and teammates throughout the day
• Basic computer skills for inventory and order management systems
• Punctual, dependable, and takes genuine pride in doing the job right
COMPENSATION & STRUCTURE
• Competitive hourly wage commensurate with role and experience
• Full-time positions — consistent schedule, Monday–Friday
• A strong entry point into the automotive industry with a clear path to grow
WHY JOIN OUR FOUNDING TEAM?
• Ground-floor opportunity to shape the culture, processes, and standards of a brand-new operation
• Represent one of the world’s most iconic luxury brands
• Manufacturer-supported training and Mercedes-Benz certification opportunities
• Collaborative, hospitality-first culture where your contributions are seen and valued
• Serve a thriving commercial market in one of the Pacific Northwest’s fastest-growing corridors
• Full benefits package including medical, dental, vision, and paid time off
• 401(k) plan
• Career growth potential as the business grows and scales
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