JOB DETAILS

Patient Access Representative - Morning

CompanyCommunity First Medical Center
LocationChicago
Work ModeOn Site
PostedApril 29, 2026
About The Company
Our Story, Our Mission to Serve Community First Medical Center’s mission is to provide compassionate medical and nursing care as well as advanced diagnostic and treatment services that promote our patients’ well being. Recognizing the need to provide quality healthcare in the local community, our dedicated doctors and medical staff stood united in the face of a looming hospital closure. Ultimately pushing the previous ownership to put the hospital up for bid, our doctors, together with Community First Healthcare of Illinois, saved the hospital in December of 2014 and continue to put the health of our community first. Community First Medical Center is a 299-licensed bed hospital, which includes industry leading spine and orthopedic practices, a radiology center, and an extensive outpatient services center.
About the Role

Description

The Patient Access Representative that is responsible for a variety of duties necessary to register and pre-register patients, ensure eligibility, verify insurance, issue Advanced Beneficiary Notices and order ancillary testing. The duties performed will illustrate what is best for the patients as well as the development of an awareness and cooperation reflecting the interrelationship of departments in caring, comforting and healing the sick and injured.


This opportunity is for Full time, 6:30am - 3pm. Rotating weekendsNew Grads Welcome


ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Register and pre-register patients while maintaining productivity, accuracy, and quality standards.
  2. Explain the registration process to patients, anticipates and answers patients ‘questions.
  3. Ensures that accurate and complete data is entered.
  4. Ensure that financial protocols and requirements are met during various points in the revenue cycle.
  5. Completes the notification of admission for ER admissions.
  6. Performs POS collections as required by the individual insurance plan.
  7. Seeks assistance from financial counselors when needed to maintain patient flow.
  8. Schedules single and recurring outpatient ancillary and clinic appointments.
  9. Maintains and updates provider schedules.
  10. Screens referrals and physician orders to make sure they meet medical necessity for the individual provider.
  11. Schedule out to ensure ample time to obtain authorizations. Give patient any preps for tests being scheduled.

Community First Medical Center offers benefits to all its full-time and part-time employees: United Healthcare Medical PPO/HMO Plans. Premiums as low as $50 for Full time and $85 for Part time. MetLife Dental |MetLife Vision| 6 Paid Holidays | Paid Time Off | Company Paid Short-term & Long-term Disability | Company Paid Life Insurance | 401(k) | Voluntary Benefits: Hospital Indemnity & Critical Illness | Free Garage Parking | Career Growth

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.Education and/or Experience

  • High School diploma or G.E.D required.
  • Previous registration or related experience preferred.
  • A basic understanding of medical terminology is preferred.
  • Bilingual ability (Spanish/English) or English/Polish preferred.
  • Customer service oriented and detail focused.

Community First Medical Center is an affirmative action/equal opportunity employer who is committed to cultivating diversity, equity and inclusion within all aspects of our organizations. We stand against and prohibit discrimination in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Key Skills
Patient RegistrationInsurance VerificationMedical TerminologyCustomer ServiceData EntryAppointment SchedulingRevenue Cycle ManagementReferral ScreeningPOS CollectionsDetail Oriented
Categories
HealthcareAdministrativeCustomer Service & Support
Benefits
Medical PPO/HMO PlansDental InsuranceVision InsurancePaid HolidaysPaid Time OffShort-term DisabilityLong-term DisabilityLife Insurance401(k)Hospital IndemnityCritical Illness InsuranceFree Garage Parking
Job Information
📋Core Responsibilities
The Patient Access Representative is responsible for registering patients, verifying insurance eligibility, and managing the revenue cycle process. They also handle appointment scheduling, provider schedule updates, and screening physician orders for medical necessity.
📋Job Type
full time
💰Salary Range
$18 - $22
📊Experience Level
0-2
💼Company Size
354
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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