Intern, Clinical

Description

Summary

This position is responsible for performing daily clinical and administrative support duties to facilitate efficient operations in an outpatient clinic setting. This position provides support in providing safe quality care and customer service to patients, physicians/providers and other members of the clinical care teams.

Responsibilities 

• Escorts patients to exam rooms in a timely manner and keeps team members  informed of delays
• Prepares patients for exams and triages as needed (e.g., radiology, cast removal)
• Assists physicians during examinations and procedures, including support with splint/cast application and removal
• Serves as a patient liaison to help address questions, concerns, and delays
• Maintains exam/procedure rooms, instruments, and equipment in accordance with infection control and OSHA standards; restocks and organizes supplies
• Supports patient care activities, including managing patient flow, assisting with mobility and preparation, collecting history, performing screenings, documenting, and communicating instructions
• Prepares charts prior to appointments, ensuring required records (e.g., imaging, lab results, authorizations) are complete
• Monitors and reports low supply levels; ensures rooms are clean, stocked, and organized at the end of clinic
• Communicates effectively with patients and families, responding to inquiries and providing updates as needed
• Maintains a professional appearance and participates in required training and system updates
• Fulfills organizational responsibilities, including promoting patient rights, responding to emergencies, and escalating concerns to supervisors

Requirements

Requirements 

Education

• Current college student with pre-med/pre-PA/Nursing/pre-PT major preferred

Certifications/Licensure

• Not applicable

Experience

• Experience in a healthcare setting is preferred

Technical Skills

• Able to multi-task and work in a fast-paced environment
• Possess good working knowledge of practice management and EHR software, Google products, Microsoft Office and Windows-based computer applications

Soft Skills

• Good verbal and written communication and writing skills
• Strong interpersonal skills, able to work well and communicate professionally with physicians, patients and staff in all levels in the organization
• Able to develop constructive and cooperative working relationships with others and maintain them over time 

Physical Requirements

• Position requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination  
• Involves standing and walking
• Requires occasional lifting associated with patient transfers (i.e., up to 35 lbs.)

This description is intended to provide only basic guidelines for meeting job requirements.  Duties and responsibilities, experience, qualifications, skills, supervisory relationship, physical/mental demands, and environmental/ working conditions may change as needs evolve.

Base salary offers for this position may vary based on factors such as location, skills and relevant experience. We offer the following benefits to those who are benefit eligible (30+ hours a week):  medical, dental, vision, life and AD&D insurance, long and short term disability, 401k program with company match and profit sharing, wellness program, health savings accounts, flexible savings accounts, ID protection plan and accident, critical illness and hospital benefits. In addition, we offer paid holidays and paid time off.  

Illinois Bone and Joint Institute, LLC is an equal opportunity employer. All employment decisions are based on qualifications, merit, and business need, without regard to race, color, religion, age, sex, national origin, disability status, military or veteran status, sexual orientation, gender identity and expression, or any other characteristic protected by federal, state or local laws. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment.