Specialist HRBP

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Job Description:
Key Responsibilities
1. HR Documentation & Communication
• Prepare, issue, and track HR letters such as but not limited to:
o FNL/TNL (Job Abandonment notices)
o Disciplinary action notices
• Ensure accuracy, proper formatting, and timely dissemination of all HR communications.
• Maintain secure and confidential records of all employee-related documents.
2. Administrative & Support Functions
• Assist in filing, scanning, organizing, and updating employee records—both digital and physical.
• Coordinate with various HR units (HRBP, Recruitment, Compensation & Benefits, and etc.) regarding document requests.
• Handle scheduling and preparation of materials for HR engagement activities. Participates and implement, if necessary, all HR championed activities.
3. Data Management & Reporting
• Update HR trackers, logs, and databases to ensure accuracy and completeness.
• Assist in preparing routine HR reports, summaries, and documentation metrics.
4. Employee Support
• Respond to employee queries regarding HR documents, processes, and timelines.
• Responsible for ensuring that HR sends out prompt and efficient feedback regarding matters that are brought to HR’s attention.
• Provide courteous and timely assistance to internal stakeholders while maintaining professionalism and confidentiality.
5. Employee Relations
• Responsible for handling grievances and other employee concerns that is posted to HR’s attention.
• Gather facts, reviews Citations and Disciplinary Actions and make recommendations.
• Responsible for preparing weekly attrition report and analysis.
• Responsible for conducting exit interview on 90% of Voluntary Attrition.
• Collaborate with colleagues in the human resources department to develop policies, programs, and solutions
• Ensure regulatory compliance with legal requirements pertinent to the day-to-day management of employees; collaborate with the legal department when necessary
6. General Responsibilities
• Protects the organization’s assets thru upholding the principles of the Quality Information Security Management System.
• Reports Information Security related incidents without any delay to the right authority. Example: All information related incidents, losses, weaknesses and software/hardware malfunctions, breaches of confidentiality.
• Actively participates during training, orientation and awareness programs pertaining to QISMS.
• May perform other functions or responsibilities that fall within the department’s scope of support, as necessary.
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Qualifications
• Bachelor’s degree in Human Resources, Psychology, Business Administration, or any related field.
• Previous experience in human resources, professional development and training, or employee relations a plus.
• Strong attention to detail, organization, and document accuracy.
• Excellent written and verbal communication skills.
• Proficiency in MS Office
• Ability to maintain confidentiality and handle sensitive information appropriately.
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Key Competencies
• Strong administrative and multitasking skills
• Time management and prioritization
• Process orientation and accuracy
• Able to work well with members of the division to be able to initiate and promote process improvement.
• Able to address issues and concerns related to Human Resources and/or operations of the company.
• Able to gain better understanding of HR processes and services.
• Use sound judgement and perform independently.
• Maintain good ethics and standards of conduct while attempting to build strategic business relationships with stakeholders.
• Ability to understand comprehensive information.
• Able to deal with confidential information/documents with integrity and care.
• Able to establish, implement and continuously improve the quality information security policies assigned to him / her.
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