Senior Associate, Business Management Support Specialist, CBWMO, Group COO

Job Purpose:
To support People Development and engagement initiatives for Group & Regional CBWMO.
Key Responsibilities:
Governance of mandatory e-learnings
- Monitoring of completion progress (monthly/bi-weekly/weekly) on mandatory e-learnings (enhanced SLRs OMT etc.)
- Strong collaboration with product owners to track progress and provide timely completion reports (i.e. New Hires, RDU, Refresher)
Drive and lead the curation of learning programs:
- End-to-end planning of (bi-monthly) Philomath & yearly Philomath quiz to uplift employee's personal growth and development, including video curation
- End-to-end planning of (quarterly) Knowledge Nibbles sessions on functional topics to cross-share across 7 locations to improve knowledge, including logistics & venue setup etc.
Drive and lead Sustainability Initiatives
- Maintain targeted and impactful comms to drive sustainability awareness & foster Culture of sustainability aligning to DBS’s Best of “E”
- Promoting sustainable behaviours & mindset; Continual ramping up sustainability initiatives for 2026 regionally
Support Engagement Activities
- Continue to support Regional CBWMO employees through quarterly engagement events
- Support to dial up participation on events planned at Group Ops & Group CBWMO level to increase engagement
Change Champion for DAC L12 JoySpace
- DAC L12 JoySpace and Swing space collaboration with CRESA & coordination within RCBWMO for seamless move in office space pre and post renovation. Overall communications & eDMs curation, including dip stick survey to create joyful space
Replacement hire is essential to continue the team's momentum to drive the following for CBWMO:
- Proactive tracking on our participation and completion rate for the mandatory modules (including SLR);
- Coordinate the logistics for the committed planned CBWMO led programs such as knowledge nibbles, DILO, Be my guest and philomath online articles (partnering HR);
- Provide monthly report to our line managers and mgmt. team on the progress of the committed KPIs (e.g. POP hours, WeTQ utilisation)
- Inhouse filming crew to undertake any video recording clips for internal engagement communication or townhalls
- Support internal monthly eDMs/Viva engage website to share the best practices/what's new to our CBWMO community
- Support the Level 12 JoySpace homecoming planning phase in Aug/Sep
Requirements:
Min 6 years of relevant experience in Banking/ Financial Services Industry
Sound understanding of Financial Services, to specifically include a working knowledge and application of audit and banking regulations
Proven success leading management teams
Sound understanding of local competitors and the economy
Tech / AV skills for video curation / edits
Creative media management for eDMs
Skilled in using AI platforms for content curation
Proficient in MS office – Excel, PPT, Word etc
Location:
DBS Asia CentralJob:
COO Office/Business Mgt & SupportSchedule:
RegularEmployee Status:
Full timeYou'll be redirected to
the company's application page