JOB DETAILS

Director of Sales

CompanyResidence Inn Rocky Mount
LocationRocky Mount
Work ModeOn Site
PostedApril 30, 2026
About The Company
StepStone Hospitality specializes in management for full service hotel and restaurant operations. Our mandate is to create asset value for owners through a customized, hands-on philosophy. This is particularly true for both branded and independent operations including urban boutique hotels, resorts, and destination restaurants and bars. Our associates maintain a balanced focus between revenue enhancement, margin expansion and guest satisfaction. StepStone Hospitality was formed in response to requests by institutional and private owners to provide third-party management for upscale hotels, resorts and restaurants. StepStone Hospitality’s team provides a unique combination of strong, hands-on operations, world-class strategic asset management, and food and beverage expertise, generating the highest possible investment returns during all phases of the economy. A major element of our overall strategy is always, of course, to surpass both guest and owner expectations.
About the Role

Description

The responsibilities of the Complex Director of Sales and Marketing include but are not limited to:

  • Solicitation of new and existing accounts to meet and exceed revenue goals through telephone/e-mail, solicitation, outside sales calls, virtual/site inspections and written communication
  • Ability to book new group and catering business
  • Ability to oversee a sales team and execute sales goals for each individual
  • Ability to communicate to ownership as needed and develop action plans
  • Develop group and catering offers on a regular basis and assist in marketing as needed
  • Ability to drive digital marketing and social media strategies and execute as needed
  • Assumes the responsibility for set-up and execution of events as needed
  • Works with client directly to form Banquet Event Orders allowing the group to accomplish their goals as needed
  • Assist with other areas as assigned by the General Manager, and Vice President of Sales and Marketing
  • Ability to log all sales related activity in the sales software system
  • Ability to utilize onsite reservation system StaynTouch and Delphi FDC preferred to manage group reservations
  • Some weekend office coverage as needed

Requirements

  • 2 yrs. of hotel sales experience
  • Proficient in Microsoft Word, Office, Internet Explorer/Google Chrome
  • Well organized and detail oriented
  • Ability to work independently
  • Display initiative, perseverance and analytical skills
  • Effective communication
  • Professional and ethical  
  • Displays enthusiasm
  • Excellent customer service skills
  • Team player and ability to get along with others
  • Available to meet guests which may include weekends
  • Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)

EEOC Statement: Stepstone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Key Skills
SalesMarketingAccount managementGroup salesCatering salesDigital marketingSocial media strategyEvent executionBanquet event ordersCustomer serviceCommunicationAnalytical skillsMicrosoft OfficeStaynTouchDelphi FDC
Categories
SalesHospitalityManagement & LeadershipMarketingCustomer Service & Support
Job Information
📋Core Responsibilities
The Director of Sales and Marketing is responsible for soliciting new and existing accounts to meet revenue goals and overseeing the sales team's performance. They also manage digital marketing strategies, coordinate event setups, and maintain client relationships through banquet event orders.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
136
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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