JOB DETAILS

Manager (Grassroots Policy & Programmes)

CompanyPublic Service Division
LocationSingapore
Work ModeOn Site
PostedMay 1, 2026
About The Company
The Government Technology Agency of Singapore (GovTech) is the lead agency driving Singapore's Smart Nation initiative and public sector digital transformation. We harness the power of technology to make lives better for citizens, businesses, international audiences and the public service sector. Our mission: Engineering Digital Government, Making Lives Better. Our goal is to create a government that is "Digital to the Core, and Serves with Heart". We achieve this by using technology to create services that are easy, seamless and secure for people to use, and placing the needs of citizens and businesses at the centre of everything we do. As a digital government, our public officers are also able to continually upskill, adapt to new challenges and work more effectively across agencies as well as with citizens and businesses in Singapore.
About the Role

[What the role is]

Assists in the efficient and effective management of the Grassroots Policy & Programmes
Division, which includes:
• Reviewing, streamlining, developing and implementing operating guidelines so as to
enhance governance with clear and consistent modes of operation;

• Strengthening operational capabilities and resources to enhance ground effectiveness;

• Administering, implementing and reviewing programmes and schemes with other PA
Divisions, Ministries, Statutory Boards and other external organisations that contribute to
PA’s strategic objectives; and

• Using technology and data to enhance outreach and engagement, as well as the
implementation of programmes on the ground.

[What you will be working on]

Policies and Guidelines

• Work closely with CDDs, PA Divisions and/or external agencies to administer, review and implement grassroots policies and guidelines to enhance ground effectiveness and governance with clear and consistent modes of operation.

Schemes and Grants

• Administer and implement schemes and grants with other PA Divisions, Ministries, Statutory Boards and other external organisations that contribute to PA’s strategic objectives

• Analyse stakeholders' needs, scope the problem, and develop a business case to address issues or emerging needs IT Systems/ Dashboards

• Manage IT systems and dashboards under the Division's ownership to facilitate the work and operational efficiency and effectiveness of the CDDs, COs and GROs

• Collaborate with ICT to plan and project manage the development, implementation and/or maintenance of IT systems such as onePA, Event Management System (GEVME) and ComCare Fund Module @GFAST

• Liaise with ICT to study and assess feasible technology solutions to meet users' requirements

• Coordinate with stakeholders to ensure smooth deployment and adoption of new technology solutions Projects and Programmes

• Work closely with CDDs and PA Divisions to administer, co-ordinate and/or implement WOG/ PA-wide programmes, initiatives and schemes.

[What we are looking for]

• Good communication skills including written, oral and presentation skills

• Strategic, resourceful and proactive

• Good analytical and interpersonal skills

Key Skills
Policy developmentGovernanceProject managementData analysisCommunication skillsPresentation skillsAnalytical skillsInterpersonal skillsStakeholder managementIT systems managementStrategic planningResource managementOperational efficiency
Categories
Government & Public SectorManagement & LeadershipAdministrativeData & AnalyticsSocial Services
Job Information
📋Core Responsibilities
The manager will oversee the development and implementation of grassroots policies, guidelines, and schemes to enhance operational governance and effectiveness. They will also manage IT systems and dashboards while collaborating with various divisions and external agencies to support strategic objectives.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
4252
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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