JOB DETAILS
Office of Human Resources – Snr Exec/Asst Mgr/Dy Mgr (Engagement and Benefits)
CompanyPublic Service Division
LocationSingapore
Work ModeOn Site
PostedMay 1, 2026
About The Company
The Government Technology Agency of Singapore (GovTech) is the lead agency driving Singapore's Smart Nation initiative and public sector digital transformation. We harness the power of technology to make lives better for citizens, businesses, international audiences and the public service sector.
Our mission: Engineering Digital Government, Making Lives Better.
Our goal is to create a government that is "Digital to the Core, and Serves with Heart". We achieve this by using technology to create services that are easy, seamless and secure for people to use, and placing the needs of citizens and businesses at the centre of everything we do.
As a digital government, our public officers are also able to continually upskill, adapt to new challenges and work more effectively across agencies as well as with citizens and businesses in Singapore.
About the Role
[What the role is]
As a member of the Office of Human Resources, you will contribute to enhancing staff engagement, well-being, and the delivery of employee benefits across the institution. The role spans the design and implementation of engagement initiatives, alongside the continual review, administration and governance of staff benefits and welfare programmes.We are looking for a professional who is people oriented, analytical, and comfortable working across both programme design and operational execution, with an appreciation of governance and compliance requirements in a public sector environment.
[What you will be working on]
Staff Engagement & Experience
- Support the planning and delivery of institution-wide engagement and appreciation initiatives.
- Assist in engagement surveys, pulse checks, and feedback exercises, and contribute to follow-up actions.
- Support staff recognition, appreciation, and volunteerism initiatives to strengthen connection and belonging.
- Facilitate internal communications and outreach to promote awareness and participation in engagement programmes.
Staff Benefits and Welfare
- Review and enhance benefits and welfare policies, ensuring alignment with organisational priorities and public sector guidelines.
- Administer staff benefits such as leave, medical and insurance schemes, including processing, follow-through, and liaison with vendors and insurers.
- Oversee work injury reporting and insurance claims, including coordination of audits and compliance requirements.
- Contribute to the planning and delivery of wellness initiatives covering physical, mental, and social well-being.
Operations, Systems and Process Improvement
- Coordinate vendors, procurement, contracts, and operational logistics for engagement, wellness, and appreciation initiatives.
- Maintain accurate records and reports using HR systems, and support system enhancements where required.
- Identify opportunities for process improvement, digitalisation, and automation to strengthen operational efficiency and governance.
[What we are looking for]
- Relevant qualifications in Human Resources, Business Management, or a related discipline.
- Experience in HR operations, with exposure to staff benefits administration, claims processing, or related governance work.
- Strong analytical and detail-oriented skills, with the ability to manage data, claims, and compliance requirements accurately.
- Good communication and stakeholder management skills, with experience working with internal stakeholders, vendors, or insurers.
- Familiarity with HR systems (e.g. Workday) and an interest in digital tools or process improvement.
- Adaptable and collaborative, with the ability to support a range of HR workstreams in a dynamic environment.
Key Skills
Human ResourcesBenefits AdministrationStaff EngagementData AnalysisComplianceStakeholder ManagementVendor ManagementProcess ImprovementWorkdayInternal CommunicationsClaims ProcessingDigitalizationAutomationPolicy ReviewOperational Logistics
Categories
Human ResourcesGovernment & Public SectorAdministrativeManagement & Leadership
Benefits
Medical insuranceLeave schemesWellness initiatives
Job Information
📋Core Responsibilities
The role involves designing and implementing staff engagement initiatives while managing the administration and governance of employee benefits and welfare programs. You will also coordinate operational logistics, maintain HR systems, and identify opportunities for process improvement and digitalization.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
4252
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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