JOB DETAILS
SHIFT SUPERVISOR-TOUCHSTONE-BULVERDE
CompanySJRC Texas Inc
LocationNew Braunfels
Work ModeOn Site
PostedMay 1, 2026
About The Company
Supporting families and nurturing children to build safe, thriving communities in Bexar County and South Central Texas and the Hill Country Region.
SJRC Texas is dedicated to building resilient families and fostering safe, nurturing environments for children. With a focus on family preservation and child well-being, the nonprofit delivers a comprehensive suite of evidence-based services, including therapeutic care, community-based support, and in-home interventions. From our Family Resource Center’s accessible family support and community resources to trauma-informed care for those experiencing foster care, SJRC Texas is a steadfast partner, supporting families in building strong, positive foundations for the future.
About the Role
On Site Location: Bulverde, TX
PRIMARY FUNCTION/RESPONSIBILITIES:
The Shift Supervisor will be in ratio and work alongside Youth Care Specialist(s) during their scheduled hours and will be the responsible individual for the integrity of the program expectations during their shift.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Supervise Youth Care Specialists while in ratio providing direct care for youth through a therapeutic and trauma informed framework.
- Collaborate with Program Coordinator and other Shift Supervisors to create weekly staff schedule. Gaining approval from the LCCA/Program Director.
- Shift Supervisor and Youth Care Specialists must work together for the benefit of those we serve and the continuity of the program, will be expected to collaborate with the entire team and schedule regular meetings together to coordinate all the needs of the children and goings on of the campus.
- Complete assigned logs, documents and reports for the benefit of the cabin they are working within.
- Be able to read, write and communicate with co-workers, medical personnel, and other person’s necessary to care for the needs of children.
- Provide emotional support utilizing trauma informed techniques, praise, positive feedback, affection, and empathy to build youth’s self-confidence and respect.
- Use rational problem-solving techniques to teach the youth critical thinking skills, assist with behavioral problems, counsel through personal issues, and provide crisis intervention.
- Plan, participate, and provide opportunities for individual and group activities that are both educational and entertaining.
- Model positive parenting, family, and individual relationship skills to clients, parents, legal guardians, and caretakers.
- Maintain contact and records with both internal and external agencies to obtain or provide information regarding youth’s behaviors, strategies, and progress.
- Document and track youth progress in shift notes during shift exchange, report incidents/behaviors, and collaborate with case managers on documenting youth medical needs and appointments within the prescribed time frame.
- Teach and model positive values and ethical behaviors, as well as support and encourage participation in regular spiritual activities. To encourage spiritual growth with daily devotions (individual and group), encouraging youth participation but never forcing them and always respecting each individual's faith.
- Assist with supervising the activities assigned to direct care support staff to aid in youth development and success.
- Participate in the daily operating schedule of the facility; assist with youth transportation needs.
- Adhere to all policies and procedures, facility guidelines and DFPS GRO minimum standards.
- Report any/all suspecting abuse or neglect to the Administrator on duty and immediately report the information to DFPS: txabusehotline.org.
- Keep the LCCA/Program Director informed immediately, in the event of emergencies or unusual developments.
- Complete all duties assigned by immediate supervisor.
- Perform other related duties as required.
QUALIFICATIONS
- At least two years in a Direct Care Staff role or its equivalent.
- High School diploma or equivalent is required, such as a GED from a program recognized by the Texas Education Agency, the Texas Private School Accreditation Commission or similar educational entity from another state, or documentation to verify high school equivalency from home schooling. Must provide a copy of degree/proof of degree.
- College degree or credit is preferred.
- Valid Texas driver's license, appropriate insurance, and reliable car.
- Flexibility and willingness to work a wide array of hours, including days, evenings, weekends, and holidays.
- Ability to pass reference verification procedure in order to determine one’s fitness to satisfactorily and safely care for youth.
- Ability to attend all required trainings.
- Must be physically, mentally, and emotionally capable of performing all assigned tasks, and have the necessary skills to perform assigned tasks.
- Candidate is asked to commit at least two years of service and provide, at minimum, a 30-day notice for termination of employment once hired.
- Age minimum of 21 years of age per licensing standards.
PHYSICAL/MENTAL REQUIREMENTS AND INFORMATION
- Body mobility to stoop, kneel, bend, reach, and walk and walk briskly in order to interact with and monitor children.
- Stamina to work long days and drive long distances.
- Moderate to heavy lifting to up to 60 pounds.
- Must have the ability to communicate both verbally and in writing.
- Environment requires dexterity to remain calm and adapt to fast paced and emotional environments consisting of children with moderate to severe emotional and psychological needs.
- Home-like settings with varying moderate to high degrees of background noise.
- Light and ventilation are found in a typical home setting.
- Campuses are smoke-free, except on permitted campuses in designated areas.
- Possible injury when lifting or moving (child or objects) if employee fails to use proper body mechanics, or if proper techniques are not used when the use of SAMA containment techniques are required.
DESCRIPTION OF ORGANIZATIONAL RELATIONSHIP/REPORTING RELATIONSHIPS
Supervised by: Staff Supervisor
Supervises: N/A
10AM-8PM Wednesday - Saturday
Key Skills
SupervisionTrauma-informed careCrisis interventionBehavioral managementStaff schedulingDocumentationCommunicationCounselingProblem-solvingTransportationTeam collaborationReportingMentoringSafety compliance
Categories
Social ServicesManagement & LeadershipHealthcareSecurity & Safety
Job Information
📋Core Responsibilities
The Shift Supervisor is responsible for overseeing youth care specialists and ensuring the integrity of the therapeutic program during their shift. They must provide direct care, manage staff schedules, document youth progress, and handle crisis interventions using trauma-informed techniques.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
138
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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