JOB DETAILS

Senior Account Manager/Account Director

CompanyYoungShand
LocationAuckland
Work ModeOn Site
PostedMay 1, 2026
About The Company
YS is the independent, integrated agency for brands with a challenger spirit. We embrace modern budgets, mediums and mindsets, creating bold, connected ideas that drive brand and performance. We craft considered design systems, strong brand codes and beautiful experiences to build strong brands. We develop high-performance websites and digital experiences, backed with precise CRM, SEO, SEM & social. And our media team balances equal parts strategic smarts and performance muscle, working alongside creative and optimising results at every step. Less handover. More clarity. Fewer layers. Stronger results.
About the Role

YoungShand is seeking a Senior Account Manager or Account Director to join the team. As an integrated creative, digital and media agency, we have built a reputation for creating bold campaigns that leverage technology to transform the way brands communicate. The successful candidate needs to be experienced and hit the ground running, developing relationships with clients that enhance their marketing strategies. Our ideal candidate is someone who is passionate about working with clients in a fast-paced and dynamic environment.

Responsibilities
  • Build strong relationships with clients, show an understanding of their business objectives, and work collaboratively to deliver integrated solutions.
  • Provide strategic guidance to clients, uncovering new opportunities for growth and success.
  • Lead presentations to clients.
  • Manage and mentor junior team members.
  • Manage the delivery of high-quality projects that are on time, within budget, and aligned with client expectations.
  • Attend industry events to stay informed of the latest trends and technologies.
  • 6-10+ years' experience in account management or related field.
  • Creative problem solver.
  • In-depth knowledge of marketing and advertising practices.
  • Excellent communication, interpersonal, and presentation skills.
  • Demonstrated ability to build strong, long-lasting relationships with clients.
  • Experience in developing and implementing successful advertising strategy.
  • High level of organizational skills and ability to manage multiple tasks simultaneously.
  • Ability to manage and motivate a team.

YoungShand is an indie agency on an upward trajectory. You will work across all clients, with a strong focus on New Zealand challenger brands that want making an impact in the world. Our highly integrated model pulls together all the skill sets required to create great work – from strategy to creative, design, dev, production, client service and media.

Because we grow brands that communicate with all New Zealanders, we celebrate diversity and the unique backgrounds, experiences and viewpoints that difference brings to our team and our clients.

We encourage an inclusive, creative workplace culture and embrace flexible working and summer hours. This is an opportunity to be part of the next exciting phase of YoungShand.

Note while we do work with recruiters we will look at direct candidates before we open the role up and consider candidates from recruiters. So if you are interested in the role please apply directly.

Key Skills
Account managementStrategic guidanceClient relationship managementMarketing strategyAdvertising strategyTeam leadershipMentoringProject managementBudget managementPresentation skillsCommunicationInterpersonal skillsCreative problem solvingDigital marketingMedia planning
Categories
MarketingCreative & MediaManagement & LeadershipConsultingCustomer Service & Support
Benefits
Flexible workingSummer hours
Job Information
📋Core Responsibilities
Build and maintain strong client relationships while providing strategic guidance to drive growth and marketing success. Lead presentations, manage project delivery within budget, and mentor junior team members to ensure high-quality output.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
28
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page