Data Entry Specialist | Healthcare Account | with 21K Signing Bonus

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account Specific Roles and Responsibilities:
Document Management and Data Entry
- Process documents uploaded into the Brightree Document Management System.
- Ensure accuracy and completeness of uploaded records.
- Maintain organized digital filing systems for quick retrieval and compliance purposes.
Billing and Payment Posting
- Post incoming payments and process billing activities in the Brightree system.
- Verify and reconcile payment entries to ensure accuracy.
- Address discrepancies in payments or billing issues promptly.
Fax Processing
- Monitor and manage a shared inbox for incoming fax requests.
- Categorize faxes based on their nature (e.g., pickup requests, renewals, changes).
- Assign priority levels to faxes and ensure timely processing based on urgency.
- At least 6 months experience in a Healthcare Account (US Healthcare Insurance)
- Must have experience using and windows based medical software (Brightree, Apachetta, Etc.)
- Proficient in using MS Excel
- Good verbal and written English communication skills
- Willing to work onsite in Shaw Blvd, Mandaluyong
- Amenable working night shift
What can we offer you?
- Competitive salary and benefits
- Health Insurance with free dependents*
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
Our commitment to you
- Strong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all inclusive environment where everyone thrives
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