JOB DETAILS

Senior Consumer Data Operations Analyst - 12 Month Contract - Hybrid

CompanyExperian
LocationSydney
Work ModeOn Site
PostedMay 5, 2026
About The Company
Somos uma Datatech, líder global em soluções de inteligência para análise de riscos e oportunidades com foco nas jornadas de crédito, autenticação e prevenção à fraude. Temos presença global com expertise local, estamos em 30 países e atuamos há 55 anos no mercado brasileiro. Contamos com os melhores talentos, mais de 21 mil colaboradores no mundo e quase 5 mil no Brasil. Trabalhamos sempre para criar um ambiente diverso e equilibrado para todas as nossas pessoas. Por isso, temos tanto orgulho de estarmos sendo continuamente reconhecidos como uma das melhores empresas para se trabalhar pelo Great Place to Work, Linkedin e Employers for Youth. E não para por aí. Aqui, inovação é o nosso combustível e não é à toa que a gente sabe quem é quem. Temos o maior ecossistema de big data da América Latina e a ele somamos tecnologia de ponta para revelar o que nem todos conseguem ver e ir além do óbvio. Com um portfólio completo e flexível, enxergamos o todo e à frente. Antecipamos o futuro para oferecer a pessoas e empresas um caminho que transforme, hoje, a incerteza do risco na melhor decisão. É assim que ajudamos pessoas a realizarem seus sonhos e empresas a prosperarem. Que trabalhamos por um Brasil com mais inclusão financeira. Afinal, trabalhar na Serasa Experian é muito mais do que as pessoas imaginam. É criar um amanhã melhor para todos, ampliando oportunidades aqui e agora.
About the Role

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

We're looking for a Senior Consumer Data Operations Analyst to provide hands‑on analytical leadership across our Consumer Data Operations team in Australia and New Zealand. Reporting to the Manager, Consumer Data Operations, you will combine deep technical investigation with mentoring and operational leadership, acting as a trusted 2IC.

 

What you'll do:

  • Lead investigation and resolution of complex consumer data issues end to end.
  • Monitor and improve inbound and outbound dataflows, data quality, and Service level agreements.
  • Provide senior input to governance, audit, and regulatory activities.
  • Mentor analysts and provide leadership cover when required.
  • Partner with Technology and Data teams to improve processes and controls.

Qualifications

What you'll bring:

  • 5+ years' experience in data operations or analytics.
  • Problem‑solving experience with large‑scale data and dataflows.
  • Hands‑on SQL and XML experience.
  • Clear communication skills and experience supporting or mentoring others.

Experience in regulated data environments or credit reporting is helpful, but not required.

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

  • Employee Status: Fixed Term
  • Role Type: Hybrid
  • Department: Data Management
  • Schedule: Full Time
    • Key Skills
    Data OperationsData AnalyticsSQLXMLProblem SolvingMentoringOperational LeadershipGovernanceAuditRegulatory ComplianceData Quality MonitoringProcess Improvement
    Categories
    Data & AnalyticsTechnologyManagement & LeadershipFinance & Accounting
    Benefits
    Diversity, Equity and InclusionWork/life BalanceProfessional DevelopmentWellnessReward & RecognitionVolunteering
    Job Information
    📋Core Responsibilities
    Lead the investigation and resolution of complex consumer data issues while monitoring dataflows and quality. Provide operational leadership, mentor analysts, and partner with technology teams to improve controls and governance.
    📋Job Type
    full time
    📊Experience Level
    5-10
    💼Company Size
    7123
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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