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JOB DETAILS

Senior Digital Product Manager

CompanyViking Cruises US

LocationLos Angeles

Work ModeOn Site

PostedMay 7, 2026

About The Company

Thank you for your interest in career opportunities at Viking. We encourage you to use this website or our company website (www.vikingcareers.com) to search and apply for available positions. *** Viking was founded in 1997 and has grown to be the leading small ship travel company, offering destination-focused river, ocean and expedition voyages on all seven continents. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers guests The Thinking Person’s Cruise® in contrast to mainstream cruises. With more than 250 awards to its name, Viking has been rated at the top of its categories for river, ocean and expedition by both Travel + Leisure and Condé Nast Traveler.

About the Role

Job Summary: The Sr. Digital Product Manager at Viking oversees the new account management initiative withing Vikings digital products, leading this large scale and cross product feature from concept through execution. This role requires strong leadership, communication, and organizational skills, along with the ability to manage multiple initiatives simultaneously. The ideal candidate is committed to delivering intuitive, data‑informed digital experiences and leverages AI tools to enhance decision‑making, prioritization, and operational efficiency. This is a hybrid position based in our Woodland Hills, CA office. You will be required to adhere to our hybrid work policy, working from our office Monday and Thursday plus one additional weekday on a weekly basis.  Job Responsibilities:<ul style="margin-top: 0in;" type="disc"><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level1 lfo1;">Project Ownership:  </li><ul style="margin-top: 0in;" type="circle"><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level2 lfo1;">Drive Marketings perspective on personalization and customer journeys - This role will take the lead and facilitate website personalization and recommendations implementations for all existing digital products and mobile app.</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level2 lfo1;">Lead large scale new initiatives from requirements, user stories and final delivery. </li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level2 lfo1;">Make product decisions aligned with business goals and impact. </li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level2 lfo1;">Partners with executives and stakeholders to define initiatives and translate them into an actionable roadmap. </li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level2 lfo1;">Manage product backlog and collaborate closely with the Scrum Master to ensure smooth sprint execution.</li></ul><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level1 lfo1;">Guest Experience Enhancement:</li><ul style="margin-top: 0in;" type="circle"><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level2 lfo1;">Partner with UX/UI designers to ensure experience meets brand standards and usability expectations. </li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level2 lfo1;">Gather insights from call center, research team, and guests to drive platform enhancements.</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level2 lfo1;">Conduct competitive analysis and use AI‑driven insights to identify opportunities for site improvement.</li></ul><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level1 lfo1;">Cross-Functional Collaboration:</li><ul style="margin-top: 0in;" type="circle"><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level2 lfo1;">Work seamlessly with other digital website teams,  IT, QA, scrum, marketing, compliance, customer service, and other teams to ensure timely, high‑quality delivery. </li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level2 lfo1;">Align initiatives with the broader digital product ecosystem.</li></ul><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level1 lfo1;">Reporting & Analytics:</li><ul style="margin-top: 0in;" type="circle"><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level2 lfo1;">Use analytics tools to monitor platform performance and user behavior. </li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level2 lfo1;">Present insights and improvement recommendations to senior leadership.</li></ul><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level1 lfo1;">Releases & Issue Management:</li><ul style="margin-top: 0in;" type="circle"><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level2 lfo1;">Oversee releases to ensure smooth deployment to production. </li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level2 lfo1;"> Act with urgency to resolve production issues in collaboration with cross‑functional teams.</li></ul></ul> Job Requirements:<ul style="margin-top: 0in;" type="disc"><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo2;">Bachelor's degree in Computer Science, Business, Digital Marketing, or a related field.</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo2;">5+ years of experience in digital product management, preferably with a focus on customer-centric platforms or e-commerce.</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo2;">Strong analytical skills, with the ability to interpret data and make data-driven decisions to improve digital product performance.</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo2;">Deep understanding of Agile methodologies and product development processes.</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo2;">Excellent interpersonal and communication skills.</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo2;">Ability to manage shifting priorities in a fast‑paced, deadline-driven environment.</li></ul> Preferred Qualifications:<ul style="margin-top: 0in;" type="disc"><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l2 level1 lfo3;">Experience with Jira, Confluence, Adobe Analytics, and Adobe Target.</li></ul>  What We Offer You:<ul style="margin-top: 0in;" type="disc"><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l3 level1 lfo4; tab-stops: list .5in;">Highly competitive compensation plan. </li><ul style="margin-top: 0in;" type="circle"><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l3 level2 lfo4; tab-stops: list 1.0in;">Salary range $160,000 - $170,000 annually determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations.</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l3 level2 lfo4; tab-stops: list 1.0in;">Employees are eligible for annual discretionary bonus.</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l3 level2 lfo4; tab-stops: list 1.0in;">401(k) plan with company match.</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l3 level2 lfo4; tab-stops: list 1.0in;">Employee Share Purchase Plan (ESPP) Viking full-time regular employees working in the United States can purchase Viking shares through payroll deductions.</li></ul><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l3 level1 lfo4; tab-stops: list .5in;">Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking).</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l3 level1 lfo4; tab-stops: list .5in;">Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year.</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l3 level1 lfo4; tab-stops: list .5in;">Opportunity to take a free and/or discounted cruise.</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l3 level1 lfo4; tab-stops: list .5in;">Highly subsidized gym membership.</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l3 level1 lfo4; tab-stops: list .5in;">Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name.</li></ul> Viking is a certified Great Place to Work company. This certification is a result of our commitment to excellence, integrity and our teams’ outstanding contributions. About VikingViking (NYSE: VIK) is a global leader in experiential travel with a fleet of more than 100 ships, exploring 21 rivers, five oceans and all seven continents. Designed for curious travelers with interests in science, history, culture and cuisine, Chairman and CEO Torstein Hagen often says Viking offers experiences For The Thinking Person™. Viking has more than 450 awards to its name, including being rated #1 for Rivers and #1 for Oceans five years in a row by Condé Nast Traveler in the 2025 Readers’ Choice Awards. Viking is also rated a “World’s Best” by Travel + Leisure—no other travel company has simultaneously received such honors by both publications.

Key Skills

Digital Product ManagementAgile MethodologiesProduct Roadmap DevelopmentBacklog ManagementUX/UI Design CollaborationData AnalysisCompetitive AnalysisStakeholder ManagementPersonalizationCustomer Journey MappingJiraConfluenceAdobe AnalyticsAdobe TargetScrumAI Tools