JOB DETAILS

VISUAL MERCHANDISER – NORWICH CHANTRY PLACE

CompanyH&M Group
LocationNorwich
Work ModeOn Site
PostedMay 7, 2026
About The Company
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at info@hm.com.
About the Role

Job Description

This is a permanent full-time 39 hour position based in the H&M Norwich Chantry Place store.

For this position we will require 7 days flexibility, including weekends.    

 

WHAT YOU’LL DO​
As a Visual Merchandiser, you will play a key role in creating an inspiring and consistent customer experience by implementing visual standards and driving commercial excellence. Acting in line with our values, you will drive both your success and the company’s success.

Some of your responsibilities will include:

  • Execute visual, commercial, and styling actions in line with store guidelines to enhance the customer experience and drive sales in your store.
  • Analyse sales performance, ensure garment care and identify visual and commercial opportunities in collaboration with Management teams.
  • Use your trend and competitor insights to coach and develop the store team, and equip them to deliver a great customer experience.

 

WHO YOU’LL WORK WITH​

Our stores are the heart of our company, where customers will experience our brand firsthand. Being part of a dynamic Store Team, which include, Sales Advisors, Team Leaders, Department Managers, Visual Merchandisers and Store Managers, together you will create an inspirational environment for our customer and colleagues.

 

WHO YOU ARE

We welcome applicants who are:

  • Passionate about fashion and delivering an exceptional in-store experience.
  • Motivated to create outstanding customer experiences while promoting and driving sales.
  • Knowledgeable on how to analyse and act on sales reports and optimise selling.
  • Creative, curious, and proactive.

 

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​

​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

WHY YOU’LL LOVE WORKING HERE ​
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​

  • Global Employee Discount of 25% across the H&M Group [H&M, COS, & Other Stories, Monki, Weekday, Arket and H&M Home]
  • Health and Lifestyle Benefits
  • The Retail Trust – Employee Assistance Programme
  • Benefit Hub, offering exclusive discounts
  • Travel Loans
  • Company Sick Pay
  • Workplace Pension Scheme

 

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​

​Take the next step in your career together with us. The journey starts here.​

 

ADDITIONAL INFORMATION

*For more information on how we process your personal data, please see our Privacy Notice.

**We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter to your application.

 

Key Skills
Visual MerchandisingCommercial AnalysisStylingSales Performance AnalysisTrend AnalysisCompetitor InsightCoachingCustomer Experience OptimizationGarment CareRetail Operations
Categories
RetailCreative & MediaSalesArt & DesignCustomer Service & Support
Benefits
Global Employee Discount of 25%Health and Lifestyle BenefitsThe Retail Trust Employee Assistance ProgrammeBenefit Hub Exclusive DiscountsTravel LoansCompany Sick PayWorkplace Pension Scheme
Job Information
📋Core Responsibilities
Implement visual standards and styling actions to enhance the customer experience and drive store sales. Analyze sales performance and competitor trends to coach the store team and optimize commercial opportunities.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
103220
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
39 hours
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