JOB DETAILS

Visual Merchandiser 31-35h

CompanyH&M Group
LocationUtrecht
Work ModeOn Site
PostedMay 7, 2026
About The Company
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at info@hm.com.
About the Role

Job Description

As a Visual Merchandiser, you play a pivotal role in shaping an exceptional in-store customer journey. With a keen eye for aesthetics and a strong commercial mindset, you bring the brand’s vision to life-elevating the collection in a way that is both inspiring and aligned with business goals. Your work not only enhances the visual appeal of the store but also drives customer engagement and sales performance.

Key Responsibilities:

  • Delivering an excellent customer experience through expert styling advice, deep product knowledge, and a visually compelling store environment
  • Interpreting sales data and customer insights to inform and execute the store’s visual direction
  • Designing and installing impactful window displays that reflect seasonal trends and brand identity
  • Styling mannequins and creating outfit combinations that inspire and influence customer purchasing decisions
  • Merchandising the shop floor in alignment with company guidelines to ensure a cohesive and commercial presentation
  • Supporting the sales team in daily store operations and contributing to a seamless customer experience
  • Setting and maintaining high visual merchandising standards, while training and mentoring team members to uphold consistency
  • Acting as a brand ambassador, ensuring every visual element contributes to a memorable and engaging customer journey

Qualifications

  • Customer-Centric Mindset: Understanding of how to elevate in-store experiences through impactful visual storytelling and exceptional customer service.
  • Visual Merchandising Standards: Skilled in executing brand visual guidelines, including window displays, mannequin styling, and in-store presentation to enhance commercial impact.
  • Fashion Knowledge: Strong understanding of current fashion trends, silhouettes, and seasonal styling, with a passion for translating them into compelling visual displays.
  • Commercial Awareness: Some experience in using KPIs, sales data, and customer feedback to inform visual merchandising decisions and drive store performance.
  • Communication You have a genuine interest in people, communicate clearly, and actively listen to understand their perspectives and needs.
  • Adaptability & Flexibility: Adaptable and responsive to changing priorities and customer requests.
  • Eager to learn: Open to continuous learning and actively seeks opportunities for personal and professional growth.
  • Comfortable working varied hours, including evenings and weekends.
  • Fluent in English

Additional Information

This is a temp position (7 months) with a contract of 31-35 hours a week.

An integrity check via the warning register of the stichting Fraude Aanpak Detailhandel is part of the application procedure.

Benefits:

We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 20% staff discount across all H&M Group brands-available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here

In addition to this, Netherlands-based colleagues also receive:  

  • 25 days of annual leave
  • Employee Assistance Program to support a healthy work-life balance
  • Corporate Benefits
  • Company pension scheme
  • Travel allowance

Inclusion & Diversity  

At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process-ensuring our workforce reflects the richness of the communities we serve.

Company Description 
Launched in 2013, & OTHER STORIES offers a curated range of shoes, bags, accessories, beauty and ready-to-wear - all equally important for the whole look.

Key Skills
Visual MerchandisingStylingWindow Display DesignCommercial AwarenessKPI AnalysisFashion TrendsCustomer ServiceMannequin StylingStore PresentationCommunicationAdaptabilityMentoring
Categories
RetailCreative & MediaArt & DesignSalesCustomer Service & Support
Benefits
20% Staff DiscountH&M Incentive Program (HIP)25 Days Of Annual LeaveEmployee Assistance ProgramCorporate BenefitsCompany Pension SchemeTravel Allowance
Job Information
📋Core Responsibilities
The Visual Merchandiser is responsible for creating an inspiring in-store customer journey by executing visual guidelines and designing impactful window displays. They analyze sales data to inform visual direction and mentor team members to maintain high merchandising standards.
📋Job Type
part time
📊Experience Level
2-5
💼Company Size
103220
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
35 hours
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