JOB DETAILS

Manager (Operations Development & Planning)

CompanyPublic Service Division
LocationSingapore
Work ModeOn Site
PostedMay 8, 2026
About The Company
The Government Technology Agency of Singapore (GovTech) is the lead agency driving Singapore's Smart Nation initiative and public sector digital transformation. We harness the power of technology to make lives better for citizens, businesses, international audiences and the public service sector. Our mission: Engineering Digital Government, Making Lives Better. Our goal is to create a government that is "Digital to the Core, and Serves with Heart". We achieve this by using technology to create services that are easy, seamless and secure for people to use, and placing the needs of citizens and businesses at the centre of everything we do. As a digital government, our public officers are also able to continually upskill, adapt to new challenges and work more effectively across agencies as well as with citizens and businesses in Singapore.
About the Role

[What the role is]

• To support the implementation and co-ordination of programmes and projects in the division to strengthen operations capabilities in ODP/Ops Cluster to analyse, collaborate and synergise in order to maximise operational effectiveness and efficiency on the ground.

• Provide support in the administrative and functional duties of the Division.

[What you will be working on]

  • Support the ODP team in the collaborative work with Government Ministries, statutory boards/agencies and PA Divisions, ensure smooth execution, and work with COs on the implementation of the initiatives.

  • Manage the day to day operation of the IT systems (e.g. GIMs, PRISM) to support ground operations and drive business processes, and work closely with PA ICT Division and system vendors to ensure smooth running of IT Systems and Dashboards.

  • Provide support in Ops-Tech Integration/innovative projects, and related comms/training initiatives as part of change management plans.

  • Provide administrative, logistical and secretariat support to events and programmes organisation of ODP/Operations Cluster.

  • Provide administrative, secretarial and logistical support in organising regular meetings (e.g. Operations Cluster Meeting) and other briefings (e.g. Community of Practices) as required; and any other meetings as directed by senior officers in the Division.

  • Ensure all financial and procurement procedures are met in accordance to PA’s financial regulations when carrying out ODP’s initiatives.

  • Maintain updated and relevant records of data, programmes and projects to facilitate quick retrieval of information for management’s use.

  • Perform other functional, administrative and procurement functions, management of fixed assets and IT appliances as assigned by senior officers in the Division.

  • Coordinate with the CDDs, GCDOs and CO offices on any matters as assigned.

[What we are looking for]

Experience in citizens engagement and a flair in writing would be advantageous.

Key Skills
Operations PlanningProject CoordinationIT Systems ManagementStakeholder ManagementAdministrative SupportFinancial ProcurementChange ManagementCitizen EngagementTechnical WritingLogistics Management
Categories
Government & Public SectorManagement & LeadershipAdministrativeLogisticsData & Analytics
Job Information
📋Core Responsibilities
Support the implementation of operational programs and projects to maximize effectiveness and efficiency within the ODP/Ops Cluster. Manage day-to-day IT systems, provide administrative and secretariat support for events, and ensure compliance with financial regulations.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
4274
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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