JOB DETAILS

Generalist, Human Resources - Automotive

CompanyAAA Oregon-Idaho
LocationPortland
Work ModeOn Site
PostedMay 12, 2026
About The Company
At AAA Oregon/Idaho, success means we’re constantly finding new and better ways to serve others. Our team is dedicated to providing the highest quality service to our members, colleagues and community. Part of the national AAA Federation, we've been serving the AAA members of Oregon and southern Idaho since 1905. We want team members to build a future with us. We’ll support your growth and reward your commitment with competitive pay, benefits and professional advancement. Our Commitments: --We are a community on a journey to build a stronger culture of diversity, equity, inclusion, and belonging. --We recognize that in order to support innovation, we must listen and learn from the perspectives of each individual in the organization. --We hold ourselves accountable to taking actionable steps when change is needed. --We create a trustworthy environment where we reflect the members we serve. --We are driving progress with a commitment to collective healing and a joyful future. Find out more at AAA.com/careers
About the Role

AAA Oregon/Idaho is looking for a detail-oriented, process-driven, joyful Human Resources Generalist to help support our Automotive Services team from our administrative headquarters in downtown Portland!

AAA The Human Resources Generalist is responsible for being the first point of contact for Human Resources programs, advising, data management, and compliance throughout the full employee life cycle, including compliance, recordkeeping, employee relations, reporting, recruitment, and separation. This role will typically have primary support for specific, designated Business Lines--in this case, the Automotive Services team! This includes our Roadside Fleet and Call Centers.

 

Desired Skills

  • Bachelor’s degree in related field or equivalent work experience preferred.
  • 3 - 5 years Human Resources experience in a related industry.
  • HR Certification preferred.
  • Strong understanding Human Resources and business practices. 
  • Experience with recruiting, interviewing, and hiring.
  • Current knowledge of state (Oregon/Idaho) and federal employment law and best practices required. 
  • Experience managing workers’ compensation claims in a similar industry/environment. 
  • Bilingual (Spanish/English) skills preferred but not required. 
  • Ability to work with a diverse employee population.
  • Must be highly detailed and organized with the ability to manage a large volume of data and deadlines across internal and external customers over twenty plus regional locations.  Sense of urgency, follow through, and high level of responsiveness required. 
  • Position requires strong oral/written communication skills and relationship management skills. 
  • Must possess strong customer service skills and have ability to work in a team environment. 
  • Must have ability to analyze problems, think creatively, and make independent decisions or take independent actions based on sound judgement. 
  • Ability to maintain high level of confidentiality and data security required at all times.
  • Proficiency with Excel, scheduling programs, PowerPoint, and other computer systems necessary. 
  • Experience ADP HRIS systems (ADP Workforce Now) a plus.

 

For full details on the duties and requirements, see the attached job description.

We offer competitive pay and time off programs, health, dental, disability/life insurance, up to 9% 401(k) total employer contribution, AAA membership, and more. Our team is dedicated to providing the highest quality services to our members, colleagues and community with ingenuity and creativity. We want team members to build a future with us. We will support your growth and reward your commitment. 

At AAA Oregon/Idaho, we embrace the word go but know when to slow down and breathe in. We believe in quality time, in family time, in getting home on weeknights and away on weekends. We are forward thinking. We go to jobs we like, and we want every dollar to matter. We look for balance, for security and stability and for peace of mind. We are sons, daughters, mothers and fathers. We are doers, sharers and learners. We get our feet wet- we hike, bike, ski, surf, climb, fish, hunt and gather. We go for a great deal, a challenging workout, and a wide-open road. We drive, ride, cruise and fly. We are sightseers, adventurers and explorers discovering new places, uncovering new worlds. We go for the past, present & future. We are AAA.

Key Skills
Employee RelationsRecruitmentComplianceData ManagementWorkers' Compensation ManagementEmployment LawRelationship ManagementCustomer ServiceConfidentialityExcelPowerPointADP Workforce NowBilingual SpanishInterviewingReportingRecordkeeping
Categories
Human ResourcesAdministrativeTransportationManagement & Leadership
Benefits
Competitive PayTime Off ProgramsHealth InsuranceDental InsuranceDisability InsuranceLife Insurance401(k) Total Employer ContributionAAA Membership
Job Information
📋Core Responsibilities
Acts as the primary HR point of contact for the Automotive Services team, managing the full employee life cycle from recruitment to separation. Responsibilities include overseeing compliance, recordkeeping, employee relations, and data management across multiple regional locations.
📋Job Type
regular full time
💰Salary Range
$65,000 - $70,000
📊Experience Level
2-5
💼Company Size
338
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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