JOB DETAILS

Supervisor

CompanyHEITECH SERVICES
LocationChicago
Work ModeOn Site
PostedMay 14, 2026
About The Company
HeiTech Services delivers secure, scalable data processing and information governance solutions guided by our core values of Honor, Excellence and Innovation. With more than 25 years of experience, we streamline how agencies process, protect, and extract value from their data to reduce errors, improve accessibility, and enable mission success. Specifically, we collect, analyze and transform information into meaningful knowledge that informs decisions, determines compliance, and reduces waste. We focus on supporting programs that improve the health, security, and wellbeing of the U.S. and its citizens. We have administered tens of millions of regulatory submissions for mission-critical federal programs – demonstrating the scale, precision, and maturity needed to support high-visibility, public-facing initiatives. Our solutions enable time-sensitive decision-making through the input, validation, and accuracy of sensitive data with quality sustained at 99% or higher.
About the Role

Description

The Supervisor leads a team of analysts responsible for processing and validating large volumes of data. This role manages daily production, monitors performance, and ensures that all work is completed in accordance with established procedures and quality expectations. Supervisors conduct quality reviews, provide coaching and guidance, and support the development of team members through training and mentorship. They also coordinate assignments, address issues as they arise, and ensure consistent communication between analysts and leadership. This position is essential to maintaining accuracy, productivity, and team cohesion within a structured operational environment.


Key Responsibilities:

  • Supervises and monitors performance for teams of analysts.
  • Ensures staff have completed the required training certifications prior to working independently.
  • Performs quality control activities to ensure compliance with applicable requirements.
  • Tests new software and procedures related to supervisory and managerial tasks and provides feedback to management.
  • Serves as the liaison between staff and management.

Requirements

  • High School diploma or equivalent; or one year of relevant experience.
  • Proficiency in use of Microsoft Office or equivalent software.
  • Proficiency in creating and analyzing reports to monitor performance and assign workloads.


Work Location:

  • On-site in Chicago, IL. 
  • Supervisors are expected to maintain a consistent on-site presence to support team oversight, training, and quality control activities.
  • Limited telework may be available based on performance and operational needs.

 

HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, or any other protected status under applicable law.


If you require a reasonable accommodation during the application process, please contact us at HR@HeiTechServices.com.


HeiTech Services may utilize technology-assisted tools, including artificial intelligence, to support the review of application materials. These tools are used to enhance efficiency; however, all hiring decisions are made by human reviewers in accordance with federal hiring guidelines.

Key Skills
Team LeadershipData ValidationPerformance MonitoringQuality ControlCoachingMentorshipMicrosoft OfficeReport AnalysisWorkload ManagementStaff Training
Categories
Management & LeadershipData & AnalyticsAdministrative
Job Information
📋Core Responsibilities
The Supervisor leads a team of analysts in processing and validating large volumes of data while monitoring daily production and performance. They are responsible for conducting quality reviews, providing coaching, and serving as a liaison between staff and management.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
180
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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