JOB DETAILS

Oncology Infusion Coordinator

CompanyValley Perinatal Services
LocationPhoenix
Work ModeOn Site
PostedMay 14, 2026
About The Company
Valley Perinatal Services is a team of dedicated Maternal Fetal Medicine Specialists focused on delivering better outcomes for high-risk pregnant mothers and their babies. Our model focuses on co-managing patient care with both mother and their OB team. Our team of specialists, nurse practitioners, midwives and highly trained sonographers are dedicated to achieving high quality care. We consistency achieve the highest and healthiest gestational age possible for babies. VPS's MFM Specialists assist their OB/Gyns in delivering their babies safely and with less risk of complications.
About the Role

Description

This position will be responsible for procuring treatment authorizations through the insurance plans, confirming insurance eligibility and benefits for treatment, counseling patients on the out-of-pocket expenses and helping find external resources for payment assistance


Duties/Responsibilities:

  • Verification of patient benefits and eligibility for specific services and infusion medications
  • Verify referrals are on file for payers requiring one
  • Procurement of Authorizations for Infusion services
  • Preparation of cost estimates based on treatments plans established
  • Work closely with leadership in Revenue Cycle and Operations to closely monitor the Infusion
  • services payer requirements and anticipate any issues that may arise
  • Follow up with patients regarding billing questions they may have regarding the services received
  • Work closely with MD and Clinical staff to pivot treatment plans as required by a patient’s insurance
  • Set up Prepayment plans for services and Payment plans for outstanding balances
  • Work with patients to find possible external resources to assist them with expenses incurred for their
  • treatment plan, i.e.. Grants, co-pay assistance.
  • Serve as liaison for patient inquiries related to treatment plan, benefits and out of pocket costs

Requirements

Required Skills/Abilities:

  • Infusion billing experience required
  • Excellent verbal and written customer service skills
  • Strong analytical and problem-solving skills
  • Ability to read and interpret EOB’s
  • Excellent organizational skills and attention to detail
  • Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper
  • confidentiality on all such information
  • Other duties as assigned based on business need
  • Proficiency in Microsoft Office 365
  • Medical Terminology

Education /Experience:

  • High School Diploma or GED
  • Minimum 3-5 years’ experience as a patient financial counselor, intake coordinator specializing in
  • infusion, chemotherapy and/or specialty pharmacy setting - Preferred
  • Experience in Athena EMR – Preferred but not required


Key Skills
Infusion BillingCustomer ServiceAnalytical SkillsProblem-solvingEOB InterpretationOrganizational SkillsPatient ConfidentialityMicrosoft Office 365Medical TerminologyInsurance VerificationTreatment AuthorizationFinancial Counseling
Categories
HealthcareFinance & AccountingCustomer Service & SupportAdministrative
Job Information
📋Core Responsibilities
Responsible for procuring treatment authorizations, verifying insurance eligibility, and counseling patients on out-of-pocket expenses. Acts as a liaison between patients, clinical staff, and revenue cycle leadership to manage infusion service requirements.
📋Job Type
full time
💰Salary Range
$60,000 - $72,000
📊Experience Level
2-5
💼Company Size
88
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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