JOB DETAILS

Recepcionista

CompanyGreystar
LocationValencia
Work ModeOn Site
PostedMay 15, 2026
About The Company
Founded in 1993, Greystar provides world-class service in the residential rental housing industry. Our innovative vertically integrated business model integrates the management, development and investment disciplines of the rental housing industry on international, regional and local levels. This unique approach and our commitment to hiring the best professionals have resulted in record growth, making us one of the most respected and trusted global real estate companies. Because our vertically integrated business model includes both investment and service-oriented businesses, we’re able to maintain a constant presence in local markets and create value in all phases of the real estate cycle. Our international platform provides economies of scale, financial sophistication, institutional quality reporting and tremendous capital relationships, while our city offices provide local market expertise and execution. Supported by a global team of 28,000+ employees, Greystar’s experienced and cross-functional executive team boasts on average over 23 years of industry experience and provides a diverse perspective throughout the investment process. Over the years, Greystar has learned what’s important to people when it comes to a place to call home. That’s why we continually strive to provide beautiful living environments and innovative services that enhance the living experience. We take great pride in knowing that our homes are inviting places for residents to celebrate life’s important moments. Privacy Policy: https://www.greystar.com/privacy DMCA: https://www.greystar.com/terms-of-use#Copyright%20Infringement%20Policy
About the Role

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

La persona seleccionada será parte del equipo de Recepción y llevará a cabo tareas administrativas y de atención al cliente para nuestros huéspedes buscando alcanzar los objetivos de ocupación y fidelidad.

JOB DESCRIPTION

Funciones principales

  • Dar soporte a la creación de una experiencia memorable para nuestros residentes excediendo sus expectativas
  • Brindar todos los aspectos del servicio al cliente, incluyendo un servicio completo que anticipe y supere las expectativas de nuestros huéspedes.
  • Proveer un servicio proactivo de recepción y de atención al cliente para todos los huéspedes, asegurando que todas las consultas sean atendidas de manera oportuna.
  • Responder llamadas y completar las tareas asociadas o asignarlas a los equipos correspondientes para resolverlas de forma apropiada.
  • Colaborar en las visitas programadas a las habitaciones.
  • Asistir con los preparativos del edificio, incluyendo los procesos de entrada y salida de los huéspedes.
  • Dar soporte a la gestión de eventos de las actividades de los residentes.
  • No se puede poner la palabra residencia.
  • Completar regularmente las actividades de Seguridad e Higiene alineadas a las políticas y procedimientos de la compañía.
  • Completar otras tareas asignadas cuando fuera necesario.

 

Conocimientos y requisitos

  • Formación en Turismo o similar.  
  • Con una clara vocación de servicio al cliente
  • Idiomas: Dominio fluido de Inglés y Castellano.  
  • Disponibilidad para trabajar a turnos y fines de semana

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.

Key Skills
Customer ServiceAdministrative SupportEnglish FluencySpanish FluencyReception ManagementEvent CoordinationGuest RelationsCommunication Skills
Categories
HospitalityCustomer Service & SupportAdministrative
Job Information
📋Core Responsibilities
The selected candidate will manage reception duties and administrative tasks to ensure a memorable guest experience. Responsibilities include handling inquiries, managing check-ins/outs, and supporting resident events.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
19207
📊Visa Sponsorship
No
💼Language
Spanish
🏢Working Hours
40 hours
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