JOB DETAILS

Crisis Support Worker

CompanyParagon Social Care
LocationHartlepool
Work ModeOn Site
PostedMay 17, 2026
About The Company
At Paragon Social Care, our vision, Excellence Through Understanding, encapsulates our dedication to enhancing the lives of the young people we support. Our Mission is one of holistic nurturing and support, providing a safe haven for our young people. Our skilled and caring staff cater to each individual's needs, leveraging our Trauma Informed and Positive Behaviour Support frameworks. Our young people remain the heart of all we do, and their wellbeing and success are our primary focus. We are steadfast in our belief that empathic, understanding relationships are crucial in catalysing change. Our specialist staff dedicate themselves to acknowledging and validating each young person’s life experiences, laying the foundations for a trust-filled relationship that can truly make a difference. Our core endeavour is to instill within each young person the values necessary for a flourishing life: • A culture of healthy choices. • Self-confidence and self-worth. • Good physical and emotional health. • Healthy relationships in all spheres of life. • A safe environment to explore and reach their full potential. Our supportive team offers a safe, nurturing environment that is warm, stimulating, and child centred. We aim to foster an atmosphere that is welcoming, encouraging, aspirational, and consistent, allowing our young people to feel at home and motivated towards their goals. Our staff group embodies our vision of Excellence Through Understanding. They are the beacon of patience, love, adaptability, diversity, and a holistic approach, forming trusted relationships with the young people we support. In essence, Paragon Social Care is more than just a support organisation – we are a community driven by a shared vision of understanding and excellence.
About the Role

🌟 Are you keen on making a difference in  the lives of Young people?🌟

At Paragon Social Care, we’re looking for compassionate and resilient Children’s Support Workers to join our team.

Who We Are

Our vision is simple but powerful: “Excellence Through Understanding.”

We provide 24/7 wraparound support for children and young people in local authority care, particularly during times of uncertainty and transition. Our focus is on creating safe, nurturing, and stableenvironments while helping young people prepare for their next chapter.

We believe that every child deserves to feel safe, valued, and hopeful, and you can be the person who makes that happen.

Description

In this rewarding role, you will:

  • Provide trauma-informed, compassionate care
  • Build trusting relationships and create positive daily routines
  • Support education, life skills, and independence
  • Prepare meals and promote healthy lifestyles
  • Advocate for young people and ensure their voices are heard
  • Support medical appointments and community activities
  • Transport young people using your own vehicle when required
  • Encourage confidence, resilience, and belief in their future

Every action you take helps shape brighter futures.

What We’re Looking For

✔ Experience working with children or young people (paid or voluntary)
✔ A full UK driving licence and access to your own car
✔ Patience, empathy, and emotional resilience
✔ Flexibility to work waking nights, weekends, and sleep-ins
✔ A clear enhanced DBS (or willingness to obtain one)

A relevant qualification (such as NVQ Level 3 in Children’s Residential Care) is desirable but not essential — we’ll support the right people to grow.

What You’ll Get:

Excellent pay

  • £17.50ph - £24.00ph PAYE Rate (including holiday pay)
  • £20.00ph - £28.00ph Umbrella Rate

Extensive FREE training, including:

  • Online learning modules
  • In-person training in safeguarding, trauma-informed care, positive behaviour support, and more

Clear career progression — Senior Support Worker and beyond

Great perks, including:

  • Flexible working patterns
  • Casual dress code
  • Company pension
  • Referral bonuses

 

Apply today and be the difference.

This role is subject to an enhanced Disclosure and Barring Service (DBS) check due to working with vulnerable young people. Safeguarding and promoting their welfare is a priority, and all applicants must share this commitment.

Key Skills
Trauma-Informed CareCompassionate CareRelationship BuildingSafeguardingPositive Behaviour SupportCrisis InterventionAdvocacyEmotional ResiliencePatienceEmpathy
Categories
Social ServicesHealthcareEducation
Benefits
Free TrainingOnline Learning ModulesCareer ProgressionFlexible Working PatternsCasual Dress CodeCompany PensionReferral Bonuses
Job Information
📋Core Responsibilities
Provide trauma-informed care and wraparound support for children and young people in local authority care. Responsibilities include building trusting relationships, supporting education and life skills, and advocating for the young people's needs.
📋Job Type
full time
💰Salary Range
£18 - £28
📊Experience Level
0-2
💼Company Size
27
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page