JOB DETAILS

Assistant Manager Reservation

CompanyAccorHotel
LocationAhmedabad
Work ModeOn Site
PostedMay 16, 2026
About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

  • Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
  • Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings.
  • Responsible for ensuring that all reservation filing and correspondence is carried out daily..
  • Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.

Qualifications

  • Guest focused personality is essential
  • Prior experience working with Opera or a related system experience is an asset
  • Strong interpersonal and problem solving abilities
  • Fluency in English, additional languages are a plus Point.

Additional Information

experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus

  • Job-Category: Sales & Marketing
  • Job Type: Permanent
  • Job Schedule: Full-Time
    • Key Skills
    Reservation ManagementOpera PMSCustomer ServiceSales ConversionProblem SolvingInterpersonal SkillsEnglish FluencyOccupancy Maximization
    Categories
    HospitalitySalesCustomer Service & SupportManagement & Leadership
    Job Information
    📋Core Responsibilities
    Manage reservation requests promptly and accurately to convert inquiries into bookings. Focus on maximizing room occupancy rates and maintaining daily reservation filing and correspondence.
    📋Job Type
    full time
    📊Experience Level
    2-5
    💼Company Size
    99483
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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