JOB DETAILS
Workforce Development Program Coordinator
CompanyPhoenix Indian Center
LocationPhoenix
Work ModeOn Site
PostedMay 16, 2026
About The Company
For over sixty-five years, the Phoenix Indian Center has been enriching the lives of American Indian people not only through the long-standing services we provide, but also through our connections and relationship building. We are the first urban Indian Center in the Nation of its kind. As one of the early American Indian non-profits, we are a leader in doing this work and continue to be the connection to American Indian communities across the Nation, serving as a home-away from home for our urban American Indian community. We do this by continuing and growing our founding services by offering exemplary employment, educational, cultural enrichment and community engagement services. We are committed to partnering with organizations to maximize the opportunities for the people we serve.
The Phoenix Indian Center aspires to be a premier American Indian nonprofit organization supporting American Indian people and the local community through innovative, research based, community driven services by implementing nationally recognized social, economic, educational and cultural programs for all community members.
About the Role
POSTITION SUMMARY:
The Program Coordinator plays a key role in delivering workforce development services that empower individuals to achieve long-term economic stability. This position provides comprehensive career support, including assessments, individualized employment planning, and ongoing coaching to help participants secure full-time, unsubsidized employment.
In addition to direct service delivery, the Program Coordinator supports overall program operations, including coordination of activities, data tracking, reporting, and ensuring compliance with grant and funding requirements. This role works closely with the Program Manager and team members to implement effective strategies, monitor outcomes, and continuously improve program impact.
RESPONSIBILITIES:
- Conduct in-depth assessments to identify participants’ employment needs, strengths, and barriers
- Collaborate with participants to develop and implement Individual Employment Plans that outline clear pathways to employment
- Assist participants in utilizing job search tools, resources, and technology
- Provide ongoing career coaching, employment counseling, mentoring, and job search support
- Support participants with resume development, interview preparation, and workplace readiness skills
- Monitor participant progress, maintain regular contact, and provide job retention support to ensure successful outcomes
- Conduct employment verification and follow-up with participants and employers in accordance with program guidelines
- Build and maintain strong partnerships with local employers, community agencies, and training providers
- Conduct outreach and recruitment activities to promote program services and engage participants
- Identify and connect participants to appropriate training opportunities, including work experience, classroom training, and on-the-job training
- Coordinate and host hiring events, employer presentations and quarterly job fairs to connect participants with opportunities.
- Collect and analyze labor market information to inform program services and participant guidance
PROGRAM COORDINATION & COMPLIANCE:
- Assist in coordinating programming activities to ensure all contractual deliverables and deadlines are met
- Support data collection, database management, and reporting to ensure accuracy and compliance with funding requirements
- Analyze program data to evaluate effectiveness and support continuous improvement efforts
- Prepare reports and documentation under the direction of the Program Manager
- Assist in developing systems and processes to track program performance and outcomes
- Ensure compliance with grant requirements and approved project plans
- Coordinate with internal teams and external evaluators as needed
- Participating in team meetings, training, and professional development opportunities
- Perform other duties as assigned
MINIMUM QUALIFICATIONS:
- Bachelor’s degree in field appropriate to area of assignment such as Workforce Development, Human Resources, Social Work, Business, Education/Training, or a related field, plus 2 years of relevant experience; or any equivalent combination of years of education and experience
- Knowledge of local labor market trends and workforce development systems
- Strong communication, facilitation, and interpersonal skills with the ability to engage diverse populations
- Excellent organizational, time management, and problem-solving skills
- Demonstrated ability to build and maintain professional relationships with community partners and employers
- Knowledge of the social, educational, and economic challenges facing off-reservation American Indian populations, particularly in Coconino County
- Proficiency in Microsoft Office Suite and data management systems
- Ability to work in a fast-paced, deadline-driven environment and adapt to changing priorities
- Willingness to work evenings and weekends as needed
PREFERENCE:
In accordance with the Indian Preference Policy, preference is given to American Indians. To claim American Indian preference, a copy of tribal affiliation must be submitted with resume and supplemental information form.
NOTE – All Staff Requirements
- Must have or able to obtain a State of Arizona Department of Public Safety Fingerprint Clearance Card within 90 days.
- Dependable transportation, valid driver’s license, and automobile insurance coverage in compliance with Center requirements.
Key Skills
Career CoachingEmployment PlanningCase ManagementLabor Market AnalysisCommunity OutreachResume DevelopmentInterview PreparationData TrackingGrant ComplianceRelationship ManagementFacilitationMicrosoft Office Suite
Categories
Social ServicesHuman ResourcesEducationGovernment & Public SectorManagement & Leadership
Job Information
📋Core Responsibilities
The Program Coordinator delivers workforce development services by providing career coaching, assessments, and individualized employment planning to help participants secure full-time jobs. Additionally, the role manages program operations, including data tracking, reporting, and ensuring compliance with grant requirements.
📋Job Type
full time non exempt
💰Salary Range
$45,000 - $50,000
📊Experience Level
2-5
💼Company Size
103
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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