JOB DETAILS

Associate IT Infrastructure Engineer

CompanySumerge
LocationCairo
Work ModeRemote
PostedMay 17, 2026
About The Company
We are a leading technology company that transforms organizations with innovative solutions that elevate digital experiences, streamline operations, and modernize and integrate platforms. By leveraging the power of data, AI, and emerging technologies, we drive measurable innovation and lasting impact, turning complex challenges into tangible value. For more than two decades, we’ve partnered with forward-thinking organizations across banking, government, and telecommunications to deliver solutions that blend strategic vision with flawless execution. Our work spans mission-critical digital platforms, secure cloud migrations, advanced data solutions, and AI-powered transformation programs, all designed to help our customers lead in a fast-changing world. Our Core Offerings: Modernize Legacy Applications: Transform monolithic systems into agile, scalable platforms. Integrate Platforms and Organizations: Achieve seamless connectivity across systems, processes, and entities. Empower Business with AI: Unlock insights, automation, and innovation through artificial intelligence. Streamline and Automate Operations: Boost efficiency through automation, process optimization, and workflow management. Elevate Digital Customer Experience: Deliver intuitive, engaging, and secure digital touchpoints. Modernize Infrastructure & Move to Cloud: Build secure, scalable, future-ready cloud environments. Optimize Application Lifecycle Management: Speed up delivery while maintaining quality and governance. Modernize Data Delivery: Enable real-time, reliable, and governed data flows for decision making. Why Sumerge: Our clients choose us for our strategic insight, technical depth, and commitment to measurable outcomes. We combine consulting expertise with implementation excellence, ensuring solutions create lasting impact. Built on trust, innovation, and shared success, we help organizations not just adapt, but lead.
About the Role

As an Associate Infrastructure Engineer at Sumerge, you will play a crucial role in supporting our infrastructure team in building, maintaining, and optimizing our IT infrastructure for various projects and internal operations. You'll be exposed to a wide array of technologies and platforms, allowing you to develop your skills in system administration, cloud services, and network management.

Your responsibilities will include assisting in the deployment and configuration of servers and applications, ensuring security best practices are followed, and troubleshooting any infrastructure-related issues. You'll work closely with senior infrastructure engineers to learn industry standards and implement solutions that enhance performance and reliability across the board.

Responsibilities
  • Deliver first-level IT support and troubleshooting assistance to end-users.
  • Assist in day-to-day operations of IT infrastructure.
  • Assist in the installation, and maintenance of hardware and software components for end-users.
  • Deploy the approved updates/patches for Desktops / Laptops to meet changes in information technology.
  • Monitor the behavior of the End-Users Devices for vulnerability prevention.
  • Updates accurate IT documentation of system configurations, procedures, and troubleshooting steps.
  • Maintain accurate records of IT assets and their lifecycle.
  • 0-2 years of relevant experience.
  • B.S. or higher in Computer Science, Engineering, or a related technical field is preferred.
  • Good experience with Operating Systems Environment (Windows and Linux)
  • Good experience with LAN and WAN Networks Technologies (TCP/IP, DNS, and DHCP,,…).
  • Good knowledge with Microsoft 365 Applications.
  • Good knowledge with cloud computing systems (Microsoft Azure and Amazon Web Services (AWS)).
  • Strong analytical and problem-solving skills with a willingness to learn from feedback.
Key Skills
System AdministrationCloud ServicesNetwork ManagementWindowsLinuxTCP/IPDNSDHCPMicrosoft 365Microsoft AzureAmazon Web ServicesTroubleshootingIT SupportVulnerability PreventionIT DocumentationAsset Management
Categories
TechnologyEngineeringSoftwareCustomer Service & Support
Job Information
📋Core Responsibilities
Support the infrastructure team in building, maintaining, and optimizing IT infrastructure and internal operations. Provide first-level IT support, manage hardware and software installations, and maintain accurate system documentation.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
397
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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