Permanent Supportive Housing Manager

Description

ABOUT THE COMPANY

Our Mission: Since 1981, the Orangewood Foundation has passionately advocated for young people facing foster care, homelessness, and trafficking. Our mission is to empower these individuals by supporting the futures they envision, providing dedicated one-on-one support to help them achieve their dreams and goals.

Our Programs & Services: We provide programs and services in four essential areas: Basic Needs & Support, Education, Life Skills & Employment, and Transitional Housing & Support.

Our Vision: A community where every young person thrives. This is our long-term goal for young people in Orange County. We embody this goal every time we talk to a young person, a volunteer, a community member, and to each other. 

Our Commitment: Equal Opportunity Employer, Flexible Scheduling, Powerful Teamwork, Personal Fulfillment, Thriving Community, Professional Development, Mental & Physical Wellness, Competitive Compensation.

Our Values: At Orangewood, recently ranked #27 in Best Places to Work 2025, we take pride in fostering a positive and supportive workplace culture. We ask all staff to uphold the following core values: Trust, Respect, Empathy, Inclusion, and Advocacy.

JOB DESCRIPTION

Position Title: Permanent Supportive Housing Manager

Employment Classification: Full Time /Salary / Exempt

Reports to: Program Director of Housing

Department: Programs

Program Summary:
 

Permanent Supportive Housing, also referred to as Supportive Housing, combines affordable housing with best-practice services for individuals and families with disabilities and a lengthy history of homelessness. This model has been demonstrated to permanently keep the majority of persons who enter the program from ever becoming homeless again. On-site Care Coordination is offered to all residents through on-site individual and group meetings and workshops.

 

Aftercare is a service offered to all Transitional Housing participants who are permanently housed at exit. This supportive service is an effort to support young adults leaving the program with their ability to remain safe and stably housed 1 year after exit.  

 

Position Summary: 

The Permanent Supportive Housing Manager is responsible for leading and growing Orangewood Foundation’s Permanent Supportive Housing program. This includes supervising team members, working with local stakeholders such as Housing Authorities and Property Managers to ensure site-specific needs are addressed. This position also includes managing and developing the Housing Aftercare Program.

When considering this job opportunity, please be aware that the role may involve high stress levels due to mitigating participant crises and potential exposure to vicarious trauma. It is essential to prioritize self-care and seek appropriate support when needed. 

Requirements

 Major Areas of Responsibility: 

• Team Leadership: Hire, supervise, and coach program staff to meet the needs of the young adults and monitor progress in achieving programmatic objectives.  
• Aftercare Development: Manage and develop the Housing Aftercare Program to ensure long-term stability for young adults who have exited the program.
• Strategic Planning: In partnership with the Program Director of Housing, support the development and implementation of program strategies that expand Permanent Supportive Housing opportunities and align with organizational housing expansion goals.
• Stakeholder Relations: Coordinate with local Housing Authorities and property managers to maintain housing stability and address site-specific needs.  
• System Advocacy: Navigate challenging social and legal systems to advocate for young adults who require additional support to understand and access complex community resources.
• Compliance & Quality: Lead and evaluate staff to ensure program quality and development while maintaining the fidelity of organizational policies.  
• Data and Outcomes Management: Monitor program performance using data systems to track housing stability, service engagement, and long-term outcomes. Use data to inform continuous quality improvement and reporting.
• Funding and Policy Alignment: Ensure program operations align with applicable funding requirements (e.g., HUD, CoC, PBV) and stay informed on policy changes impacting housing access and eligibility.
• Crisis Management: Provide guidance and be available to respond to crises as needed, including after-hours on-call response to emergency situations.  
• Financial Oversight: Work within established budgets and manage program expenses in collaboration with the Director.  
• Administrative Duties: Actively participate in grant management and additional duties as assigned by the direct supervisor 

Education and Experience Requirements:

• Master’s degree preferred, OR a bachelor’s degree with 8-10 years of related work experience. Preferred fields of study include: Psychology, Human Services, Sociology, Social Work, Education, Criminal Justice, or a related degree.  
• Minimum of 3 years of supervisory experience 
• 2-3 years of experience providing support to young adults who have experienced housing insecurity and homelessness.  
• Cal-AIM Proficiency: Demonstrated understanding and experience in providing or managing Cal-AIM (California Advancing and Innovating Medi-Cal) services, particularly regarding Community Supports.

Knowledge and Skills:

• Experience with crisis intervention/de-escalation techniques.
• Skilled in managing multiple programs and/or competing priorities.
• Ability to manage and resolve crises and deploy resources as needed. 
• Exhibits independence, decisiveness, and responsibility.
• Ability to establish operational objectives and delegate appropriately. 
• Demonstrates ability to manage grants and develop programming.
• Demonstrate a proficient understanding of Trauma Informed Care
• Demonstrate ability to work well under pressure.
• Ability and flexibility to work in a high crisis, fast paced environment.
• Adept at coaching and mentoring staff to perform at their best. 
• Ability to receive and implement feedback. 
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite.

Essential Qualities:

• Understanding of and passion for the Foundation’s mission, vision, and values.
• Enjoys working directly with youth, volunteers, community partners, etc.
• Passion for and enjoys working directly with TAY population.

Working Conditions and Other Requirements: 

• Some evening hours are required; may also need weekend hours coverage.
• Position will require use of personal vehicle.
• Physical requirements include standing, sitting, typing, bending, and lifting up to approximately 25 lbs. (i.e. tables, chairs, food, water, etc.). 
• Possess a valid California driver’s license and proof of automobile insurance.  Position requires DMV clearance.
• Pre-employment screenings include criminal background check, FBI/DOJ fingerprinting, TB test, drug screen, and previous employment verification. 
• A Plum.io assessment is a required part of the application process, and your application will not be considered complete until the assessment is submitted. Visit this link to learn more: https://www.plum.io/about 
• Modification to work schedule may be made based on needs of the Foundation.

EMPLOYEE BENEFITS

Benefits:

• Medical – Blue Shield HMO & PPO + HRA 
• Delta Dental 
• Vision (EyeMed Network) 
• FSA – Healthcare & Dependent Care
• Mental Health through Headspace (virtual & in person therapy included) 
• EAP – through Umum & Headspace 
• Life/Disability/Accident/Critical Illness 
• Pet Insurance 
• 403b with company match 
• Cell Phone Stipend

Time-off Benefits:

• 5 Sick Days per year 
• Up to 3 Floating Holidays per year 
• Year one - 15 Days of PTO accrued at 5 hours per pay period 
• 13 Company Paid Holidays 

Orangewood Foundation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race (including hair texture and protective hair styles such as braids, locks, and twists), religious creed (including religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity (including individuals who are transgender and/or transitioning), gender expression, age, sexual orientation, reproductive health decision-making, military and veteran status, or any other protected group, in accordance with all applicable federal or State laws.