JOB DETAILS

Director, Creative & Brand Marketing

CompanyJAMS, Inc.
LocationIrvine
Work ModeOn Site
PostedMay 19, 2026
About The Company
JAMS is the premier provider of alternative dispute resolution (ADR) services, handling more than 21,000 cases annually. With nearly 500 neutrals and 29 locations, JAMS delivers efficient, cost-effective and impartial solutions for business and legal disputes at any stage of conflict. Since its founding in 1979, its distinguished panel has included retired federal and state court judges, former litigators, transactional attorneys and other ADR professionals with deep industry and practice area experience. JAMS offers customized in-person, virtual and hybrid resolution services to provide a seamless experience through concierge-level client care, highly skilled case managers and advanced technology. Building on this foundation, JAMS Pathways provides organizations with early conflict resolution, facilitation and training, helping teams prevent disputes before they escalate. With a legacy of trust and innovation, JAMS helps parties find the way forward so they can focus on what matters most.
About the Role

Overview

We are passionate about what we do, the services we provide, and the clients we serve. If you're looking for an opportunity to join a company that values collaboration, innovation, and dedication, we're the right place for you.  Please note that the posted salary range is based on the National Average and is subject to change based on the candidate's location.  Please note: This is a hybrid role and must be based near one of our West Coast offices.  

 

A Brief OverviewThe Director, Creative & Brand Marketing ("DCBM") leads the development and execution of the JAMS brand and advertising efforts to grow brand awareness and support business growth. The DCBM is responsible for bringing the organization's brand positioning to life through effective campaigns and high-quality creative across marketing channels. The DCBM partners closely with company leadership to translate strategy into national and regional execution, ensuring creative and campaign efforts are aligned with strategic priorities. Moreover, the DCBM leads a team responsible for delivering creative and campaign execution, guiding internal resources and external partners to produce consistent, high-quality work.

Responsibilities

What you will do

  • Leads the evolution and application of the JAMS brand, partnering with marketing leadership and internal stakeholders to ensure messaging and positioning are consistently reflected in marketing materials and campaigns.
  • Oversees creative production operations, ensuring the team efficiently handles intake, prioritization, and delivery of all work.
  • Directs advertising strategy and execution, including media planning and buying, and leads the team to evaluate and improve program effectiveness across channels.
  • Leads the development of creative concepts and campaign assets, providing direction on high-priority initiatives, national and regional marketing campaigns.
  • Ensures brand standards are consistently upheld across all creative and marketing deliverables.
  • Leads and develops the brand team and external partners, providing direction, coaching, and support to drive strong performance, while enabling the team to manage day-to-day execution.
  • Owns and manages the budget for brand advertising and external creative partners, ensuring effective allocation and utilization of resources.
  • Follows all of JAMS systems, programs, training, policies, and procedures as required and complies with relevant legal mandates. Seeks guidance from senior stakeholders and liaises with the Legal Team as necessary.
  • Handles various other duties as delegated by direct manager and senior management.
  • Other duties as assigned within a similar scope.

Qualifications

Qualifications

  • Bachelor's Degree in Marketing, Design, Business, or related field. Required
  • 10+ years of experience in brand marketing, creative or advertising roles. Required
  • 5+ years of experience leading brand, creative or advertising teams. Required
  • 5+ years of experience managing agencies and high-volume creative production. Required
  • 5+ years of experience working in the legal or other professional services B2B industries. Plus
  • Proven understanding of brand strategy and how it translates into effective creative, messaging, and marketing assets. (Required proficiency)
  • Demonstrated ability to lead and guide teams managing high-volume creative production and campaign execution. (Required proficiency)
  • Impactful creative judgment with the ability to evaluate design and copy against brand standards and campaign objectives. (Required proficiency)
  • Comprehensive understanding of advertising strategy, including media planning, buying, and campaign development across digital and traditional channels. (Required proficiency)
  • Ability to manage budgets and allocate resources effectively across initiatives. (Required proficiency)
  • Influential communication and stakeholder partnership skills. (Required proficiency)
  • Ability to operate in a fast-paced environment and manage multiple priorities. (Required proficiency)
  • Familiarity with creative tools and production processes (e.g., Adobe Creative Suite) and proficiency with project management platforms (e.g., Monday.com or similar). (Required proficiency)
  • 20% Occassional local, regional and national travel
Key Skills
Brand MarketingCreative DirectionAdvertising StrategyMedia PlanningMedia BuyingBudget ManagementStakeholder ManagementTeam LeadershipAgency ManagementCreative ProductionBrand PositioningAdobe Creative SuiteProject ManagementB2B MarketingCampaign ExecutionCopywriting Evaluation
Categories
MarketingManagement & LeadershipCreative & MediaLegalArt & Design
Job Information
📋Core Responsibilities
The Director leads the development and execution of the JAMS brand and advertising efforts to increase brand awareness and support business growth. This includes overseeing creative production, directing advertising strategy, and managing a team of internal and external resources.
📋Job Type
full time
💰Salary Range
$145,800 - $191,363
📊Experience Level
10+
💼Company Size
1094
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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