JOB DETAILS

Growth Operations Manager

CompanyPetsfolio
LocationSecunderabad
Work ModeOn Site
PostedMay 19, 2026
About The Company
Petsfolio is a unique company catering to pet-centric services that include dog walking, dog training, dog grooming, daycare center, and dog food delivery. With a team of highly enthusiastic, dedicated and professional pet caregivers, we ensure that your pet gets the best of love and affection under one roof. As a group of loving dog owners, we understand the daily requirement of pets to exercise, develop a routine, eat healthy meals, and ensure that they are active all the time. We help ease your woes by providing daily, monthly, and quarterly service packages customized as per your requirement. Our motto is to ensure a healthy pet with an amicable personality. Our personalized dog training solutions help you to graduate your pup into an obedient and friendly dog. All our trainers are licensed and certified. We are your one-stop pet solution located at the click of a button. Make the most of excellent dog walking and grooming services in your city today!
About the Role

Company Description

Petsfolio is dedicated to enriching the lives of pets and their owners by providing premium pet care services and a community of trusted pet experts. Founded on a passion for animals and a commitment to high-quality care, Petsfolio ensures that pet parents have access to reliable, compassionate, and skilled professionals to care for their pets' unique needs.

Job Description

Role Summary
Own and drive cross-functional execution across Operations, Sales, Marketing, Recruitment, QA, and Development to ensure app performance, service quality, customer satisfaction, and revenue growth.

Key Responsibilities

  • Coordinate with Dev & QA for app quality, updates, and issue resolution

  • Align Marketing for lead generation and campaign effectiveness

  • Support Sales for lead follow-ups, conversions, and revenue targets

  • Drive recruitment and onboarding of service providers and staff

  • Monitor vendor performance, ratings, and service standards

  • Handle customer escalations and improve repeat engagement

  • Implement AI/automation for better productivity and reporting

  • Create SOPs, track KPIs, and submit weekly performance reports
     

Goal
Ensure smooth operations, strong team alignment, high customer satisfaction, and consistent business growth.

Additional Information

Skills Required

  • Strong coordination, leadership, and problem-solving

  • Ability to manage multiple teams

  • Understanding of app-based operations

  • Growth-focused, execution-driven, adaptable mindset

Key Skills
CoordinationLeadershipProblem-solvingTeam ManagementApp-based OperationsExecution-driven MindsetAdaptability
Categories
Management & LeadershipSalesMarketingCustomer Service & Support
Job Information
📋Core Responsibilities
Drive cross-functional execution across operations, sales, marketing, and development to ensure app performance and revenue growth. Manage service provider recruitment, vendor performance, and customer escalations to maintain high service standards.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
17
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page