Communication Manager

Description

Division: Development and Communications 

Reports to: Director of Development and Communication 

Work Location: Downtown Campus 

Hours: Full Time, Regular  

Status: Exempt / Salary 

Position Summary 

The Communication Manager is responsible for managing and implementing the organization’s communication, marketing, storytelling, public relations, and digital engagement efforts in support of SVdP–Alameda County’s mission and strategic goals. This position works closely with the Director of Development and Communication to contribute to the creation, implementation, and evaluation of the department’s overall development and communication strategy. 

The Communication Manager plays a key role in strengthening organizational visibility, enhancing donor and community engagement, and ensuring consistent messaging across all communication platforms. This position collaborates with staff, leadership, volunteers, community partners, donors, and stakeholders to develop compelling content that highlights the impact of SVdP–Alameda County’s programs and services throughout the community. 

DUTIES & RESPONSIBILITIES: 

• Supports development and implementation of the department’s communication and development strategy in collaboration with the Director of Development and Communication. 
• Manages organizational communications, marketing initiatives, and public relations efforts across multiple platforms. 
• Creates and oversees content for newsletters, annual reports, donor communications, press releases, social media, website updates, marketing materials, and digital campaigns. 
• Ensures consistent branding, messaging, and storytelling throughout all internal and external communications. 
• Collaborates with program leadership and staff to gather stories, program outcomes, testimonials, and impact data for communication and fundraising purposes. 
• Develops and maintains content calendars and communication schedules to support organizational priorities and campaigns. 
• Oversees organizational social media strategy, content creation, audience engagement, and performance tracking. 
• Assists with planning, promotion, and execution of fundraising events, campaigns, and community engagement activities. 
• Supports donor stewardship efforts through creation of acknowledgment materials, impact stories, and donor-focused communications. 
• Coordinates media outreach and assists with community relations initiatives to strengthen public awareness of SVdP–Alameda County’s mission and services. 
• Monitors communication analytics and engagement metrics and prepares reports and recommendations for leadership. 
• Maintains and updates website content to ensure timely, accurate, and mission-centered information. 
• Assists with photography, video, graphic design, and multimedia storytelling efforts as needed. 
• Collaborates with external vendors, consultants, designers, printers, and media partners when appropriate. 
• Supports grant communication needs and assists with preparation of organizational materials for funding opportunities and donor presentations. 
• Ensures communication materials align with organizational policies, confidentiality standards, and nonprofit best practices. 
• Represents SVdP–Alameda County at community meetings, events, and outreach activities as assigned. 
• Supports a culture of accountability, collaboration, creativity, and mission-driven service throughout the organization. 
• Performs additional duties and special projects as assigned by the Director of Development and Communication. 

Requirements

GENERAL QUALIFICATIONS: 

• Strong work ethic and willingness to accomplish challenging goals. 
• Ability to comply with written and verbal instruction and complete assigned tasks independently. 
• Accountability to supervisors, deadlines, and performance expectations. 
• Professionalism, maturity, sound judgment, and problem-solving abilities. 
• Positive attitude and ability to contribute constructively within a team environment. 
• Demonstrates initiative, flexibility, creativity, and enthusiasm. 
• Strong organizational, analytical, and project management skills. 
• Ability to work effectively in a fast-paced and evolving environment. 
• Excellent customer service and stakeholder engagement skills. 
• Ability to maintain confidentiality and exercise discretion regarding sensitive organizational and donor information. 
• Strong written, verbal, interpersonal, and presentation communication skills. 
• Ability to manage multiple projects simultaneously while meeting deadlines. 
• Dependable, trustworthy, and detail-oriented. 
• Commitment to ongoing learning and professional development. 
• Ability to collaborate respectfully and professionally across departments. 

SPECIFIC QUALIFICATIONS: 

• Ability to learn, understand, and model the nine core values promoted by SVdP: Vincentians, Storytelling, Grit, Accountability, Volunteerism, Kindness, Joy, Kaizen, and Engagement. 
• Minimum of three to five years of progressively responsible communications, marketing, public relations, or nonprofit engagement experience preferred. 
• Demonstrated experience managing communication campaigns, digital engagement, and organizational storytelling initiatives. 
• Strong writing, editing, proofreading, and content development skills required. 
• Experience managing social media platforms, digital communications, websites, and marketing materials preferred. 
• Ability to develop compelling mission-driven communications that engage donors, volunteers, community partners, and stakeholders. 
• Experience supporting fundraising campaigns, donor communications, and community engagement initiatives preferred. 
• Knowledge of branding, marketing strategy, and public relations best practices. 
• Ability to analyze communication performance metrics and make evidence-based recommendations. 
• Strong project management skills, including development of timelines, communication plans, and accountability systems. 
• Ability to work independently, prioritize tasks, meet deadlines, manage several projects simultaneously, and work well under pressure. 
• Understanding of and willingness to work within a faith-based organization grounded in Catholic values. 
• Proficiency with Microsoft Windows, Word, Excel, email systems, social media management tools, website platforms, Canva or Adobe Creative Suite, and web-based communication tools preferred. 
• Photography, graphic design, video editing, and multimedia storytelling experience preferred but not required. 

EDUCATIONAL REQUIREMENTS: 

• Bachelor’s degree (BA/BS) or equivalent combination of education and experience required. 
• Degree emphasis in Communications, Marketing, Public Relations, Journalism, Nonprofit Management, or related field preferred. 

This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties that someone in this position may perform. All employees of the Society of St. Vincent de Paul are expected to perform tasks as assigned by St. Vincent de Paul’s supervisory/management personnel, regardless of job title or routine job duties. 

At SVdP-Alameda County, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.

We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.