Training Services Account Specialist

Job Summary:
The Training Services Account Specialist is responsible for working independently and leading the resolution of varied and non-routine complex training sales challenges, exercising independent judgment and creative solutioning, to achieve revenue targets. The Training Services Account Specialist 4 may coordinate the activities of other team members (team lead) to ensure successful completion of projects and assignments. This role is responsible for mentoring and providing guidance and advice to new team members. This role develops and implements training strategies for key accounts, mentors junior team members, and contributes to the overall success of the training sales function.

Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws.
 

Primary Job Responsibilities:

• Develop and implement training strategies for key accounts, aligning with customer business objectives.
• Lead the development of complex training proposals and presentations for key accounts.
• Mentor and coach junior team members on training sales processes and best practices.
• Manage a portfolio of key accounts, driving training sales growth and ensuring customer satisfaction.
• Analyze market trends and competitor activities to identify new training opportunities.

Required Skills:
 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

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