Title Governance Coordinator

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

The Title Governance Coordinator will oversee sourcing, quality control and data governance for the titles and metadata that represent the Telemundo content catalog. They are responsible for coordinating with the business, studios, distributors, and other contributors to the content supply chain to ensure sourcing of all elements that make for a complete title package.

Job Duties:

• Coordinates with studios, distributors, and others the sourcing, authoring, and entering of metadata into our metadata management system.
• Plans and coordinates work related to sourcing of metadata to meet delivery timelines.
• Contributes to the review of workflows to identify and define opportunities for improvement. 
• Monitors quality of content and makes sure that quality issues are identified, documented, and prioritized.
• Responsible for reviewing and revising metadata including ensuring proper Spanish translation.
• Acts as gatekeeper, ensuring that all data is correctly completed, tagged, and categorized before being published.
• Performs regular content cleansing/audits and reports on trends in compliance and content health.
• Collaborates with other departments to make sure that all stakeholders understand how to use the title management system properly to drive best-in-class business practices.
• Provides content contributors with a range of expertise on the importance of following good data-entry and management processes.
• Partners with Programming, Operations, Finance and Legal to identify content and process gaps.
• Implements a regular closed-loop feedback method with stakeholders and helps to identify and share content-management improvement opportunities.
• Maintains confidence and protects operations when dealing with confidential information.
• Reviews and audits downstream systems to ensure that content, taxonomy, and metadata are consistent between systems.
• Works under the direct supervision of the Manager of Title Governance and is responsible for completing any other tasks as assigned by supervisor.

Basic Requirements:

• Minimum of 2 years of experience working within TV/film production or equivalent work experience
• Exhibits working knowledge of metadata and the role within modern media consumption platforms.
• Demonstrates ability to use tools such as master data management catalogs.
• Demonstrates analytical ability required to identify trends and patterns to identify issues that may pose risks.
• Prior work experience quickly entering large amounts of data into management systems.
• Fluent in English & Spanish (both written & verbal)

Desired Characteristics:

• Degree in Journalism or Communications preferred.
• Exceptional communication, time management, analytical and organizational skills
• Self-starter who exhibits ownership on assigned tasks and who will push for solutions that solve immediate problems while building towards long-term goals
• Ability to multitask and work in a fast paced, dead-line driven environment
• Accustomed to working in a team and collaborating with all levels within the organization
• Ability to build rapport with clients and manage expectations
• Ability to effectively be flexible in approach, and respond well to pressure
• Ability to lead and direct others, promote positive work environment and problem solve
• Process oriented, good at identifying and implementing best practices
• Change agent; creative and adaptable when facing challenges

Additional Requirements:

• This position is required to be performed on a Hybrid basis from an NBCUniversal-designated worksite.
• Must be willing to work in Miami, Florida
• Willingness to travel and work overtime, and on weekends with short notice
• Must have a valid driver’s license
• As this is a critical operations position, candidate must be willing to work flexible hours including late and/or last-minute scheduling changes in a 24/7 production work environment
• Must be available to work (whenever necessary for show production) early mornings, evenings, holidays and weekends
• Must have unrestricted work authorization to work in the United States.

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].