JOB DETAILS

HOST - Red Lotus

CompanyHollywood Casino Aurora
LocationAurora
Work ModeOn Site
PostedMay 25, 2026
About The Company
We have the largest and most diverse gaming footprint in North America. With 43 casinos and racetracks across 20 states, a robust online gaming and sports betting presence and exciting sports media, we’re leading the industry — and pushing it toward the future. Every one of our strategic partnerships helps fuel our community’s growth, their love of gaming — and our continued success as the most innovative omni-channel provider of entertainment experiences.
About the Role

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

 

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

 

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

 

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

 

 

WE LOVE OUR WORK.

Red Lotus

A dazzling fusion of East and West - where bold Asian flavors meet red-carpet elegance.

Summary

The Host is responsible for providing a warm, welcoming experience for all guests entering the Asian specialty restaurant. This role manages guest flow, seating assignments, and waitlist coordination while ensuring timely communication between the front-of-house and kitchen staff. The Host sets the tone for an exceptional dining experience and supports smooth restaurant operations.

 

  • Greet guests promptly and courteously upon arrival.

  • Manage reservations, waitlists, and seating assignments efficiently.

  • Escort guests to tables and provide menus.

  • Monitor guest flow and communicate table availability to servers and kitchen staff.

  • Answer phone calls and respond to inquiries regarding reservations, hours, and menu offerings.

  • Ensure the dining area and entrance are clean, organized, and presentable.

  • Assist with special requests, large parties, and event seating as needed.

  • Coordinate with servers and management to ensure smooth service during peak periods.

  • Maintain knowledge of menu items, specials, and restaurant policies.

  • Follow all safety, sanitation, and health guidelines.

BRING US YOUR BEST.

  • High school diploma or equivalent required.

  • Previous restaurant or hospitality experience preferred.

  • Strong communication and interpersonal skills.

  • Ability to multitask and work in a fast-paced environment.

  • Professional appearance and demeanor.

  • Ability to work flexible hours, including evenings, weekends, and holidays.

  • Excellent customer service skills.

  • Strong organizational and problem-solving abilities.

  • Ability to work as part of a team.

  • Friendly and approachable personality.

  • Ability to remain calm and professional under pressure.

  • Standing and walking for extended periods.

  • Ability to lift up to 25 pounds occasionally.

  • Frequent bending, reaching, and movement throughout the dining area.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

 

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

 

   

We're changing entertainment. Follow us.

 

Equal Opportunity Employer

 

 

 

 

 

 

 

 

STARTING SALARY

$12.00 per hour, plus tips
Key Skills
Customer ServiceReservation ManagementCommunicationMultitaskingInterpersonal SkillsProblem-SolvingOrganizationTeamworkWaitlist CoordinationGuest Relations
Categories
Food & BeverageHospitalityCustomer Service & Support
Benefits
Medical Coverage401(k) MatchingAnnual Performance BonusWellness ProgramsPaid Time Off
Job Information
📋Core Responsibilities
The Host is responsible for greeting guests, managing reservations, and coordinating seating to ensure a smooth flow of operations. They act as the first point of contact, setting the tone for the dining experience and communicating with front-of-house and kitchen staff.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
8129
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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